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SGCIB
- PMO Program
PARIS
2011 - maintenant
PMO Program for Referential Data Program for ITEC/RRF (Risk, Referential and Finance technology)
Referential Data Program IT coordination
IT single point of contact concerning all initiatives regarding Referential Data Program
Basic communication and reporting execution
Monitoring and Control of program budget metrics (costs, remaining, forecast, KPI, ROI)
Department Project portfolio follow up and reporting
Monitoring and Control of portfolio budget metrics (actual, budget, forecast)
Monitoring and Control of portfolio roadmaps (initialization, process, follow up, execution)
Analysis of portfolio performance against compliance criteria, customer criteria
Program Customer relationship management
Ensure the highest level of quality on Enterprise Data Management (sponsor) portfolio
Provide specific analysis on demand as ‘customer/sponsor care’
Monitoring and Control of dedicated reporting on all projects / initiatives linked to Referential
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La Poste - DSI du Courrier
- Head of PMO
Paris-15E-Arrondissement
2008 - 2011
Head of PMO (Project Management Office) for DSI Courrier
Strategic Coordination
Responsible for portfolio project alignment with La Poste’s strategy for 2015 (2015 RC)
Decision instances setup and execution for projects GO/NO GO with each Business Line
Reporting Portfolio Coordination
Program/Project common reporting tools development, setup and deployment cross organization following project management life cycle
Operational Coordination
IT planning and time tracking tool setup and deployment cross organization (PSNext)
Responsible for project referential setup and dedicated reporting setup
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Altran CIS (Axiem)
- PMO Project Manager
2007 - 2008
La Banque Postale – Département Architectures & Techniques – Project Management Office creation.
Responsible for PMO cell setup (Project Management Office) cross matricidal organization
Operational Coordination
Project planning coordination and follow up (delivery, dependencies, deliverables quality)
Earn Value Management practice setup (cost variance, delay variance, performance index, trend analysis based on 3 values: actual, progress and forecast)
Reporting Portfolio Coordination
Program/Project dashboard development, setup and deployment cross organization (planning, governance, consulting, risk and budget) with harmonized indicators and consolidation at department level
Project Management toolkit development, setup and deployment helping PM with project initialization (perimeter, Role and Responsibilities, governance, risks)
Strategic Coordination
Project portfolio management (risks, delays, projects dependencies)
Budget roadmap setup and execution (priorities, arbitration)
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Altran RA
- WW Telecom Project Manager
Vélizy-Villacoublay
2006 - 2007
VoluBill – Professional Services – Telecom Project Manager WW – Budget: 1M$ / project
Responsible for VoluBill's GPRS data billing solutions directly in customer network (between GGSN and postpaid and prepaid systems)
- Project Management :
Team management (5 members)
Monitoring and control of all projet life cycle phases (initiating, planning, executing, monitoring & controlling, closing)
Project budget management
- Customer relationship management:
Single point of contact for customer: reporting, crisis management
Creation and set-up of indicators
- Product Management:
Specific needs analysis on demand
HW installation monitoring (sanity checks)
SW development monitoring with customization
Installation and network integration on customer site monitoring
Interoperability test (IOT) and customer acceptance tests (CAT) monitoring
Project closure management (lessons learned, rentability, documentation, handover to support)
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Alplog / Altran RA
- Internal Project Manager
2006 - 2007
Internal strategy
* Set-up and planning of PMP certification trainings
* Creation and set-up of a Senior Project Manager Community (transversal project)
* Creation and set-up of Team Management standards based on PMP best practices
Group strategy
* Creation and set-up of a Senior Project Manager Community to gather all project management’s knowledge of Altran firm’s through Rhône-Alpes region (transversal project)
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Alplog
- Team Leader - Business Analyst
2003 - 2006
Outsourced Team manager of 15 engineers on a project to manage information quality
* Recruitment and training of Team members
* Flow chart constitution and Roles & Responsibilities definition
* Customer relationship management : reporting, communication, crisis management
* Management of outsourced Indian Team (off shoring of activities)
* Priorities definition, planning establishment, synchronization meetings organization
* Quality Plan set-up ensuring a completely “managed” service (CMMI level 2)
* Performance indicators set-up: productivity improvement by optimization and automation (6σ measures)
* Strategy of development definition: functional and business orientation, strong added value project research
* Team members’ management: quarterly statement, objectives definition, premium attribution, coaching, leadership transfer support
* Monitoring of CMMI Audit for both team internal and customer organization
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Alplog
- Information Quality Engineer
2001 - 2003
Information Quality Engineer - Management of Traffic Department activities
* Customer relationship management: reporting, communication, crisis management,
* Performance indicators set-up: team management improvement,
* Crisis management tool set-up (risk analysis),
* Dashboard creation and set-up to ensure a deep follow-up of all Traffic activities,
* Processes creation and set-up of Traffic Team: planning, reporting, communication,…
Information Quality Engineer – Management of Traffic information flows on NNS network of Orange France
* Real time analysis of any OrangeFrance network’s malfunctions: quickness, reactivity, adaptability),
* Subsequent analysis of any OrangeFrance network’s malfunctions: causes, impacts, predictability, ROI),
* Customer complaints management standards creation and set-up: process, application, solutions, capitalization, ROI).
