Melvyn RUNGHEN

En résumé

Entreprises

• Genesys - Senior PS Consultant EMEA

  2013 - maintenant

• Dimension Data - Operational Leader CIS

  Rungis 2012 - 2013 Team management
  Project Management Contact Center

• Dimension Data - INGENIEUR SENIOR CIS

  Rungis 2006 - 2012 • Contact Center Integration (Genesys, Cisco, Avaya)
  • Technical missions on the following projects Pacifica – Crédit Agricole, Caisse d'Epargne, BRD- Société Générale (Roumania), SKY (Scotland), BlueLink to implement Genesys Contact Center projects
  • Implementation of CISCO IP Contact Center (UCCE and UCCX) for Renault, Nissan, Dassault, Elia (Belgium), Medtronic (Switzerland)
  • Management of technical projects

• Activeo - Expert Technique

  ISSY LES MOULINEAUX 2001 - 2007

Formations

Réseau

• Blanco JOSÉ

• Caroline LALLART

• G. MAGAT

• Lynda MORO

• Nikola PAVLOVIC

• Olivier QUESNEL

• Tomé Tfe FERREIRA

• Yacine YAHIAOUI