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Nastasia PIAU

Paris

En résumé

Mes compétences :
Microsoft Excel
Microsoft Word
Opéra
Gestion de la relation client
Organisation du travail
Fidélisation et négociation client
Développement commercial

Entreprises

  • Squarebreak - Partnership and Distribution Manager

    Paris 2016 - maintenant How we take vacations has changed.
    Other then matching homeowners with travellers, Squarebreak manages a range of properties with the greatest care in order to make them perfectly ready for guests. One of our strengths is the availability of hotel amenities and services depending on our guests’ will.
  • Best Western France - Leisure sales executive

    Courbevoie 2014 - 2016 Cooperative of 300 hotels from 3 to 5 stars

    * Deal with French and International clients's needs regarding leisure groups market (travel agencies, tours operateurs , sport clubs...) : analysis and answers to their needs
    -> Insure the commercial link between our hotels and our customers

    * Markets Development : Latin America, BRICS , England, USA
    Spain Market : 400 000€ since the 1st work shop, in 1 year scarcely
    Augmentation of the turnover : 100% VS N-1

    * CRM ( Customer Relationship Management) :
    Participation of the improvment of the system for the Leisure Department
    Use the system for the customers follow up
    Generate the quotes for the clients


    *Participate to Tourism Workshop & the actions of Atout France and Paris Tourism Office : WTM LATAM Sao Paulo , FITUR, Rendez-Vous en France etc...

    *Redaction of promotions sales

    * Manage an internship
  • Hotel Sol y Luna Lodge & Spa - Marketing Commercial

    2013 - 2013 25th hotel in the world and the 1st in America Latina according Trip Advisor
    Development of the communication between the travel agencies and the hotel
    Analysis of the hotel in the world and of its competition
    Hotel's marketing: improve the hotel's presence in the agencies's webpage
    Study how to sell the hotel's products
  • Voyages Internationaux - Marketing Commercial

    2012 - 2012 Web page : http://voyagesinternationaux.fr/


    Formulation and management of travels dossiers (groups and individuals)
    Commercialization of firms’ packages
    Search for services providers and contact with customers
    Negotiation of prices with services providers
    Creation of travel booking
    Manage reservations
    Profits calculation on each travels dossier

Formations

  • École Supérieure De Commerce De La Rochelle : Groupe Sup De Co

    La Rochelle 2013 - 2014 Master 2

    - Spécialité Marketing Management
    - Spécialité tourisme

  • Groupe Sup De Co La Rochelle

    La Rochelle 2012 - 2013 Master 1

    Consulting Mission:
    Client and supplier prospecting
    Context and market potential analysis
    Marketing strategy recommendation
    Contact with the company’s competitors and analysis of them

    Latin America Specialization

    Associations :
    - AFEV : take care of a child who has school difficulties, twice a week
    - Secours Populaire
  • Université Rennes 2 Haute Bretagne

    Rennes 2010 - 2012 Licence

    Erasmus in Barcelone
    CLES diploma in Portuguesh
    Clases of languages, marketing, communication
  • Lycée Bertrand D'Argentre

    Vitre 2007 - 2009 Baccalauréat

    - English specialization

    -Welcomed of Peruvians correspondants

    - Minor association : Coup de Pouce (service job, restauration...)

Réseau

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