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Nathalie BODIN

TOULOUSE

En résumé

In Toulouse Business School for BADGE Manager Business Unit Degree (label Grandes Ecoles), I am looking for 2 January to 7 April 2017 internship. I enjoy international organizations engaged in service quality and innovation strategies.

Co-director for 6 years in a home care company, I have managed with 20 salaries, optimized delivery costs and validated Quality Certification. Account Manager in B to B Networks and Telecoms selling, e-business interfaces autonomy in English speaking environment, I have increased turnover up to 26% from 900 customers asset, in collaboration and with strong team spirit.

My objective is to be a successfull and performance factor on the project you will trust me, depending on your operational and strategy needs, matching with diploma subjects (project, sales or human ressources management).

Mes compétences :
Business Unit Management
Quality of Service
Project Management
Business management
Human Resources Management
Team Management
Change management

Entreprises

  • AD QUOTIDIEN AD SENIORS - Co-Director - District Manager - Coordinator

    2011 - maintenant B to C Quality home help services, expert in dependence care
    •Regional and national Partnerships creation : Conseils Départementaux 82 and 31, CARSAT Midi-Pyrénées, Inter-Mutuelles-Assistance GIE, MAIF, France Alzheimer
    •370 K€/year turnover, growing up to 10% /year during 5 years
    •Development up to 2000 monthly hours
    •Team management with 20 salaries
    •Quality Certification SGS Qualicert validated since janvier 2014
    •Member of regional and national CEO networks
    www.adquotidien.com

  • Verizon Business - Sales Account Manager

    PUTEAUX 2007 - 2010 B to B Network & telecom solutions selling (Voice, Data, IP, mobility, conferencing, security)
    •900 customers asset retention, 26 M€/year revenue
    •Turnover growth up to 26% during 3 years
    •France, Switzerland, UK, USA districts
    •Indirect Channel, Retail Direct Mid Markets & Major Accounts 50 à 200K€/year
    •Controlling and following technical implementations with project team
    •Contratcs negociation, Service Level Agreements
    www.verizonenterprise.com/fr/

  • Verizon Business - Sales Manager Assistant

    PUTEAUX 2004 - 2007 France & Spain Sales Team Support (40 Sales Managers)
    •Managing with France & Spain orders
    •Mastering processes for sales efficient support between and with internal services
    •Resolving non-technical issues, cash collection,100% Bad Debt recovering
    •Strengthening performance with process creation (cessations, statistics)
    •Creating and configurating statistic accounts for customer's voice traffic reporting

Formations

Réseau

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