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Olivier CLAUDE

Voisins le Bretonneux

En résumé

Technical project manager, PMP®, with high expertise in project management for deploying functional and performance testing in automated and non-automated telecommunication environments over EMEA.

Patience, tenacity and motivation are key soft-skills helping me being continuously successful in managing and delivering projects with local and global (virtual) teams.

Mes compétences :
Microsoft Windows
Gestion de projet
Banc de tests
Automatisation
Linux
Réseaux informatiques & sécurité
Gestion de la relation client

Entreprises

  • Spirent Communications France - Technical Project Manager

    Voisins le Bretonneux 2017 - maintenant • Prescriptive, consultative approach: understand and articulate how automated solutions align to the customer's needs.
    • Conduct internal and customer project start up meetings, designing the solution, developing and reviewing the statement of work and project plan for cross team expectations, setting a common understanding of the project deliverables.
    • Manage project risks, issues, action items and decisions - create, update, communicate and orchestrate actions effectively for project success.
    • Manage remote development teams.
    • Solve problems in complex technical environments.
    • Generate comprehensive project reporting and conduct periodic status meetings on projects.
    • Escalate appropriately for issues impacting project delivery or customer satisfaction, following processes and policies.
    • Build and maintain strong relationships with key stakeholders and fully leverage internal resources on engagements.

  • Spirent Communications France - Senior Service Delivery Lead

    Voisins le Bretonneux 2008 - 2017 • Provide expertise and input for customization specification, implementation and deployment.
    • Support, create and execute customer acceptance test plans (ATP’s).
    • Coordinate the implementation of solutions and focus primarily on customer implementations and migrations.
    • Ensure technical assistance to the Customer until signature of final acceptance. Can be involved in Customer training.
    • Manage the customer relationship and expectations, communicate effectively, troubleshoot and resolve technical issues with customer and teams.
    • Documentation and release administration of the deployment.
    • Participate in customer and project communications focusing on technical matters.
    • Effectively manage time and maintain regular communication and updates to both customer and management.

  • Groupe CAT - EDI Project Manager

    Boulogne Billancourt 2007 - 2008 • EDI maintenance, migration, integrations and evolutions
    • Technical lead for new technology deployments (Citrix, Webwasher…)

  • Spirent Communications France - Support and Test Engineer

    Voisins le Bretonneux 2003 - 2007 • Design test solutions for network infrastructure assessment in EMEA.
    • Deliver on-site turn-key network & application infrastructure validation.
    • Write customized reports of live testing.
    • Support Spirent customers for L2-L7 testing solutions.

Formations

Réseau

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