Olivier CLAUDE

En résumé

Entreprises

• Spirent Communications France - Technical Project Manager

  Voisins le Bretonneux 2017 - maintenant • Prescriptive, consultative approach: understand and articulate how automated solutions align to the customer's needs.
  • Conduct internal and customer project start up meetings, designing the solution, developing and reviewing the statement of work and project plan for cross team expectations, setting a common understanding of the project deliverables.
  • Manage project risks, issues, action items and decisions - create, update, communicate and orchestrate actions effectively for project success.
  • Manage remote development teams.
  • Solve problems in complex technical environments.
  • Generate comprehensive project reporting and conduct periodic status meetings on projects.
  • Escalate appropriately for issues impacting project delivery or customer satisfaction, following processes and policies.
  • Build and maintain strong relationships with key stakeholders and fully leverage internal resources on engagements.

• Spirent Communications France - Senior Service Delivery Lead

  Voisins le Bretonneux 2008 - 2017 • Provide expertise and input for customization specification, implementation and deployment.
  • Support, create and execute customer acceptance test plans (ATP’s).
  • Coordinate the implementation of solutions and focus primarily on customer implementations and migrations.
  • Ensure technical assistance to the Customer until signature of final acceptance. Can be involved in Customer training.
  • Manage the customer relationship and expectations, communicate effectively, troubleshoot and resolve technical issues with customer and teams.
  • Documentation and release administration of the deployment.
  • Participate in customer and project communications focusing on technical matters.
  • Effectively manage time and maintain regular communication and updates to both customer and management.

• Groupe CAT - EDI Project Manager

  Boulogne Billancourt 2007 - 2008 • EDI maintenance, migration, integrations and evolutions
  • Technical lead for new technology deployments (Citrix, Webwasher…)

• Spirent Communications France - Support and Test Engineer

  Voisins le Bretonneux 2003 - 2007 • Design test solutions for network infrastructure assessment in EMEA.
  • Deliver on-site turn-key network & application infrastructure validation.
  • Write customized reports of live testing.
  • Support Spirent customers for L2-L7 testing solutions.

Formations

• Institut National Des Télécommunications

  Evry 2001 - 2003 Ingénieur Télécommunications

• Université Paris 11 Paris Sud

  Orsay 1996 - 2001 Maîtrise ès sciences physiques

Réseau

• Ioan SNEP

• Laurent CHABENET

• Mabella DEKIOUK

• Maria MOTTU

• Marie RIOU

• Pariat ANNE

• Stelios FETOKAKIS

• Yannick MANDABA