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CARWEST Group
- Sales VP
2012 - maintenant
Director of 2 cars' dealers (Peugeot / Kia) + Sales VP for all Peugeot dealers in Group CARWEST
2500 new cars, 1000 second hand cars
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HILTI
- Head of Customer Services Department
Magny-les-Hameaux
2009 - 2012
Manager of 5 Customer services teams (60 people) in charge of handling all requets from our external & internal customers received by phone, fax or e-mail.
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PSA PEUGEOT CITROEN - French Commercial Division
- Sales Area Manager
2005 - 2008
In charge of challenging 13 points of sales in different activities : new cars sales, second hand cars sales, after sales. Responsible for the commercial policy, commercial performance, profitability, HR, training, processes, etc...
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PSA PEUGEOT CITROEN - French Commercial Division
- Manager of the Complaints Handling Service
2002 - 2005
Manager of a team of 40 people, handling the customers' complaints for PEUGEOT France
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PSA PEUGEOT CITROEN - French Commercial Division
- Responsible for supply chain for new cars
2000 - 2002
Manager of a team of 6 people in charge of supplying cars for Direct Sales
