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SDL International
- Senior Project Manager & Team Lead
Paris
2010 - maintenant
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Jonckers Translation & Engineering
- Senior Project manager Localization & Translation
2002 - 2009
Brussels - Belgium
Tokyo - Japan
Managing Translation/Localization projects (software, online help and user guides, websites, multimedia and e-learning content, marketing and technical translations).
Responsibilities include:
- project analysis (involving engineers, DTP sepcialists, Language and Test leads)
- project planning and resourcing
- budget control (quoting, invoicing, margin monitoring, cost control)
- risk management, change management
- account management, reporting to client
- project post-mortem
- training new project managers on how to use the company's ERP system, providing training to new and junior PMs in the Portland office
Main accounts managed are: ACL, IBM, Webroot, McAfee, WIPO, EXFO, Canon, Air Liquide, Intecbilling...
Also worked 8 months from the Tokyo office soon after it was established.
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Staples
- Webmaster/Web Project Manager/Project Manager IT
Survilliers
2001 - 2002
Brussels - Belgium
Part of a large team in charge of launching the first Staples e-commerce website outside the US (www.staples.de):
- website testing
- testing a CMS for managing the website content -> 3 weeks in Boston, MA (US)
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EMDS Group (then HR Gardens)
- Webmaster/Web Project Manager/Project Manager IT
1998 - 2001
Brussels - Belgium
- Coordinating the website development (new sections, online application forms, microsites, partnerships..) and content (updates)
- Interface between developers/graphists and EMDS/HR Gardens users (user need analysis, trainign, support, writing documentation)
- Website traffic analysis, reporting to management
- Coordinating the implementation of backend systems to manage the online applications and applicants' data: enabling EMDS/HR Gardens users to handle this data (searches, selections, CV scanning, automated document archiving and printing)
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Whiteway Research International (EMDS Group)
- Sales Consultant
1997 - 1998
London - UK
- Initializing contacts with EMDS clients participating to EMDS recruitment
forums (Nokia, Bosch, ABN Amro, Messer...)
- Proposing tailored made surveys to help these companies attract/recruit/retain graduates and young professionals
- Proposal of a tailored survey for Nokia in China, in collaboration with the
EMDS office in Hong-Kong
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Polyrey (UK) Ltd
- Sales Admin & Client Support
1995 - 1997
London - UK
17 months mission as part of the French national service (CSNE)
- Sales administration (orders, transport and deliveries follow-up,
technical support, payments/credits, technical complaints, daily contacts
with the company representatives)
- Liaising with distributors and factories in France (stocks, technical
inquiries, improvement of manufacturing and dispatch times, returns)
- Handling general/technical queries, sample requests, product availability
- Creation of a press-book, translation of technical documents
