A Digital Leader – genuine curiosity of Digital Trends and emerging technology
I am focused on customer success by translating business and technology problems into processes, specifications and user experience - I am able to move between the ‘big picture’ to detail.
I have a track record of quickly earning credibility based on my knowledge and ability to learn quickly.
A Programme Manager – PMP Certified
I am outcome driven, delivering business value with a demonstrated leadership experience across digital, innovation and service design.
I demonstrate a supportive leadership style, empowering teams: Staff appraisal & development, Conflict management, Coaching.
I have a large experience in customer facing roles (pre and post-sales consultant).
I am adept at communicating with developers, non-technical business partners up to CxO levels.
I have a good experience of successfully representing an organisation at global level industry bodies and forums.
My domain of expertise include: Programme/Project management, Customer success, Mobile Payment, Tokenisation, SIM/Remote SIM Provisionning and NFC technologies.
Mes compétences :
Gestion de programme
Direction de projet
Team Management Management