Consultant indépendant en système d'information, spécialisé dans l'hôtellerie/restauration.
Plus de 10 ans d'expérience en informatique.
A twenty missions / IT projects in various sectors and a strong experience of hotel IT management. Strong team leader experience with focus on hotel technology product management.
Deep understanding of hotel operations and front office experience.
Very good knowledge of each system consumed through the guest lifecycle from booking through to consumption and post stay including booking channels (GDS, web booking sites, Kiosks, call center), central reservation system, property management system, credit card processing systems, sales & catering system, SFA module, door lock systems, POS interface, phone interface, interface integration systems and post stay data retention and mining.
Mes compétences :
Selligent
PMS
Micros Fidelio
Oracle
CRM