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Pascal LAPRADE

Meudon la Forêt

En résumé

Hi,

I'm managing engineers based around the world.My main objectives are 5 star support,increasing our Deep Submicron business,setting objectives and goals and promoting our trainings.
BR
Pascal

Mes compétences :
Manager
Formation
Support
Unix
Windows

Entreprises

  • Mentor Graphics - Worldwide Customer support manager

    Meudon la Forêt 2010 - maintenant Worlwide responsabilty for DeepSubmicron product line i.e training,PostSales support and help product Sales

  • MENTOR GRAPHICS - Customer Support Manager & Customer Training manager

    Meudon la Forêt 2001 - 2010 Managing Support Engineer around Southern Europe region

    Developt the training buziness .
    Quality metrics implementation and follow-up.
    SCP certification
    Managing Customer Support Engineers

  • MENTOR GRAPHICS - Customer Support Engineer

    Meudon la Forêt 1996 - 2001 Customer Support Engineer for Unix,licenses,PC,printing for Mentor Graphics products

  • MICROTEC - Ingenieur Support Technique

    Labège 1991 - 1996 Worked as Customer support Engineer at MICROTEC .
    Support for the real time kernel VRTXSA + C/C++ cross compiler and the debugger Xray.

  • Thomson CSF - Engineer

    1981 - 1991 Traitement du signal Radar pour des Radars aeroportes sur Mirage

Formations

Réseau

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