Mes compétences :
Qualité
Conduite du changement
Organisation
ITIL
Management
Gestion de projet
Entreprises
Conseil
- Consultant
Angers2009 - maintenantTraduction ITIL V3 en français, relecture - membre itSMF Switzerland
Elearning ISO, CMMI, ITIL
networking, bilans de compétences
recherche en création d'entreprise
Activités annexes :
participation associative festival de musique
isolation/rénovation de chalet et entretien de parc paysager
HSBC Private Bank
- Problem Manager
Paris2000 - 2008Problem Management supervisor
ITIL implementation
Zeke job scheduler implementation Project Manager
Operations documentation and training
Financial messaging support expert
American Express Private Bank SA
- System Manager
1998 - 2000Team leader
IT Budget
Administration Management :
File - Swift - Reuters - PABX - Security
DRP : test plan preparation and organization
Order processing, management to budget and expenses of IT systems
Management of all in-house PC systems, associated communication links, and all maintenance aspects of PC equipment