Mes compétences :
Continuous improvement
Data Management
English
Kanban
Lean
Maintenance
Management
Microsoft CRM
Production
SAP
SAP MM
SGBDR
Six Sigma
Supply chain
Toyota production system
Entreprises
ENGIE
- DMPA Pôle Projets LINKY GAZPAR Chantier Bascule
COURBEVOIE2017 - maintenant
GRdF
- Responsable Front Office Conduite Technique et Expertise SAP
PHILIPS Lighting
- Data Controller SAP SD/CRM Optimization&Support
2007 - maintenantResponsible of customer/vendor data, within Sap Luminaires and CRM, on behalf of the French professional channel.
- Manage partner procedures (customer workflows)
- Monitor the data model for customers (customer hierarchy, partner function, sales force redeployment…)
- Master Data management for customer, contact persons and prospects in MDM, SAP and CRM.
- Support pricing (standard sales conditions and price lists)
- Incident management (investigation, solution, training)
- Support customers for e-commerce
- Monitor integrity checks (ICS)
- Manage EDI identifiers
Coordination with the order desk, the sales team, the pricing officer, the accounting controllers and credit department.
Coordination with the Key-user CRM project leader.
LAFARGE
- Lafarge Group Audit Back Office & IT Assistant
Paris2006 - 2007Consolidation et rationalisation des données du Département via SGBD, archivage, QR
Suivi des missions, maintenance base de données, analyse des alertes et amélioration des KPI
Implémentation d’un progiciel métier pilote version LN sur 3 bureaux, France/USA/Malaisie, préconisation d’implémentation d’un nouvel outil de gestion d’informations : Documentum
SONY
- European Data Analyst & Support MM/PP
Puteaux2005 - 2006HQ for the European Recording Media & Energy division of SONY Corp,more than 2000 actives materials in the DB, 25 subsidiaries, from the creation,until the scrapping of slowmovers, support for the HQ at DataManagement level, support for the 25 sales orgs. Support for the data migration under SAP of 20 sales orgs.
PICARD
- Mobile Assistant Manager
2002 - 2005
KOYO-SEIKO Ltd Osaka Japan
- International Sales Division Europe Trainee