Operational Advisory | Project and Change Management | BPO, Restructuring and Development projects | Business Process Improvement | Performance Management & Controlling | Management of multi-functional and cross-cultural teams
Multilingual Dutch, English, German and French | MScBA - Chartered Controller
Contact details: +33 6 95 84 47 00
Pour un profil en anglais:
http://www.linkedin.com/profile/view?id=1967598&trk=hb_tab_pro_top
Recent assignments:
AkzoNobel: Outsourcing of backoffice activities of French, Tunisian and Moroccan entities to Infosys
AkzoNobel: Redefinition the relationship with the BPO after the establishment of a Regional HQ
AkzoNobel: Outsourcing of OrderToCash Voice Activities of West-European countries
MisterClipping: Optimisation of Business Processes to facilitate further international growth
Aggreko: Consolidation of sales support processes and people in Germany
Aggreko: EMEA wide program to reduce overdue servicing of 6000+ large generators
Aggreko: Decentralisation of the activities of a Shared Service Centre in the Netherlands
Personal competencies:
- Strategic as well as detailed and operational
- Pragmatic, organized and structured, rigorous in execution
- Personable, sense of empathy clear in expectations
- Creative, entrepreneurial, solution orientated
- Strong focus on schedules, output, efficiency & results
References will be provided upon request.
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