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Ecole privée
- Professeur des écoles
2016 - maintenant
-Enseignante de CP
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Association
- Coach en soutien scolaire
2016 - maintenant
-Coaching & préparation aux différentes épreuves (brevet, baccalauréat, entrée en écoles, université, etc.)
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Les Echos
- International & Regional/Human Resources Assistant
2015 - 2016
Administrative tasks:
-Interfacing with intern account department
-Interfacing with regional and international brokers (invoices, proforma invoices)
-Dealing with incoming calls
Regional & International Advertising/Sales tasks:
-Receiving insertion orders and check them
-Using a business software "Star" to confirm the options
-Interface with artwork and sales representative
-Preparing the regional & international forecast
Human Resources tasks:
-Using schools websites to post training scheme offers
-Using social media to recruit interns
-Communication about the internal process to hire an intern
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Les Echos
- Managers' Personal Assistant-Human Resources
2014 - 2015
http://www.lesechosmedias.fr/
Adminstrative tasks:
-Organising and maintening diairies and making appointments
-producing documents, briefing papers, reports and presentations
-dealing with incoming email, faxes and post, often corresponding on behalf of the manager
-screening phone calls, enquiries and requests, and handling them when appropriate
-arranging travel, visas and accommodation for staff members
Human Resources tasks:
-Using schools' websites to post training scheme offers
-preparing CVs and correspondence to forward to the CEO
-organising interviews for candidates as requested by the CEO
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Global Translation Services
- Workplacement
2014 - 2014
Global Translation Services is a full-service translation and interpreting agency and have been providing their translation and interpreting services in over 90 languages since 2002.
As one of the leading Interpreting/Translation Agencies in Birmingham, Global Translation Services provide quality interpreting, translation, desktop publishing and software localisation services. Our aim is to help our customers in an increasingly competitive global market in addition to facilitating the expansion of business around the world by bridging the communication barrier.
BIRMINGHAM INTEGRATED LANGUAGE & COMMUNICATION STRATEGY
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Sampad
- Assistant Project Manager (workplacement)
2014 - 2014
Established in 1990, sampad is a dynamic development agency for South Asian arts based in Birmingham, in the UK. It plays a significant role regionally, nationally and beyond, in promoting the appreciation and practice of the diverse artforms originating from India, Pakistan, Bangladesh and Sri Lanka. Through its work sampad serves, supports and initiates South Asian arts in all its forms working with youth, community, education and professional artists.
Missions were the following:
-Helping project managers in organizing events
-Participating in many projects
http://www.sampad.org.uk/event/my-route-taxi-tour-along-stratford-rd-birmingham
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Edenred
- Client Service Manager
Malakoff
2013 - 2014
Edenred, which invented the Ticket Restaurant® meal voucher and is the world leader in prepaid corporate services, designs and manages solutions that improve the efficiency of organizations and purchasing power to individuals. Listed on the NYSE Euronext Paris stock exchange, Edenred operates in 42 countries, with more than 6.000 employees, nearly 640.000 companies and public sector clients, 1.4 million affiliated merchants and 40 million beneficiaries. In 2013, total issue volume amounted to €17.1 billion, of which almost 60 % was generated in emerging markets.
My main missions were the following:
-developing customer service standards
-helping to develop or update customer service policies and procedures
-handling more complex enquiries and complaints
