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Smache ANIS

Paris

En résumé

Post graduated in Management of Hotel Companies from HEC Carthage and Bachelor in Accounting, Anis accumulated 10 years experience in the hospitality industry. He spent the initial years building his career in Egypt, Senegal, Morocco, Turkey, France, Tunisia and Maldives.

After 2 years as accountant, cost controller and five years experience as financial manager for different resorts for Club Med Group from 2000 to 2007 Anis moved to a hotel management position. His strong business focus, as well as excellent people management, leadership and communication skills in different languages (Italian, Arabic, French..) allowed him to become Hotel Service Manager for 4 and 5 Star Hotels.

Spécialisations :
Managing people in an international environment I Food & Beverage I Networking I Customer relations I Cost control I Revenue Management I Room Division I Managing and organizing Hotel staff I Ensuring Health and safety procedures I Providing outstanding guest services

Entreprises

  • Club Méditerranée - Hotel Manager in Malaysia

    Paris 2013 - maintenant Hotel Manager, Cherating, Malaysia, 300 rooms
    Ensuring product & service standards are delivered consistently to exceed customer expectations, whilst operating to optimum yield in line with set budgets

  • Club Méditerranée - HOTEL MANAGER Maldives

    Paris 2011 - 2013 •Responsible for managing the hotel 4 Star (170 rooms) and the 5 Star Area (75 water bungalows)
    •Implemented a Private Luxury Area for 5 Star guests, developed room service standard, and a new F&B Offering
    •Managing guest expectations and requirements, and having high engagement with guests throughout their
    •Leading a team of over 170 employees (including 5 managers) and maintaining a positive, cooperative work environment between each other.
    •Contribution of 450,000 Euros towards the P&L of the hotel, reached a 20% increase in the revenue over the forecasted budget.
    •Safeguarding the health and safety of all guests
    --> Improvement of Trip Advisor Rate, Top 10 of the best All Included Resort in the Asia Pacific

  • Club Méditerranée - Hotel Manager Hammamet (Tunisia)

    Paris 2009 - 2011 • In charge of the quality service and the security Process of the resort
    • Preparation a training and integration program during the preopening time
    • Managed and grew the business levels to a highly successful business result :Increase of 4 % of the operating profit with regard to summer 2008
    • Organization of the annual Dinner and the Official reception for the International Association JCI

  • Club Méditerranée - Financial Manager

    Paris 2004 - 2009 Responsibility of the Accounting and the internal cost control
    Responsibility for the respect of the Club Med procedures
    Financial advisor, and following up of the administration contracts
    Management of a team from 2 to 10 persons
    Ensuring the personal development of my team by training sessions

Formations

Pas de formation renseignée

Réseau

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