Been an associate with Axway for the past 5+ years. I have good exposure in the Customer relationship in the domain of analyzing and solving the technical problems. Currently looking for good opportunities arround Paris.
Entreprises
A&O IT groups
- Incident Management
2015 - maintenant
Axway Software
- Consultant
ANNECY LE VIEUX2011 - 2013
Axway
- Consultant
annecy2010 - 2010La Banque Postale,France.
- Migration project (Lot 3 and 4)
CA-CIB(calyon International),France.
- Installing Synchrony Accounting Integrator 1.5.0 with an existing database
in the development environment
Other onsite supports:
CEDICAM - Updating synchrony composer technically and functionally.
AVIVA - Compilation of exits.
Axway
- Technical support Engineering
annecy2006 - 2010- Responsible for the cases opened by customers for various technical problems
including critical production down issues.
- Analyze, identify and provide the appropriate solutions for the technical
errors.
- Recreate bugs if necessary with customer’s database and notify R&D to develop
the corrections.
- Test and validate Patches in order to issue them to customers.
- Performed testing for Composer_V3.4.1 and feeding the test plans and results
in Test director.
- Manage the interface between Customer and the other Axway
Technical departments, such as R&D, Test & Qualification, Distribution Network
- Providing support for installation and Migration of new version.
