Sofia VAN OVERMEIRE

En résumé

Entreprises

• NS Stations France (Paris) - Responsable Ressources Humaines

  2011 - 2014 Business Context: The challenging start-up and development of a retail organization in RailwayStations - Created & Managed the French HR department
  
  - Administration & Legal: Responsible for Working Contracts & HR-Administration in General, The company’s working regulations, Policy Recommendation & Implementation, Disciplinary actions & law suits. After 1,5 years: Transfer of the basic Administration Processes to the Shared Services Center in Utrecht (Netherlands)
  - Organization Development: Assist the business in the opening of new shops (Public Tendering (SNCF - Partnerships with Monoprix & La Croissanterie)), Merging & Acquisition of Existing Station Shops in our concept, Workforce planning in a fast growing company
  - Recruiting & Hiring of the head-office team, shopmanagement & staff (100 employees over 2 years), implementation of an e-recruitment system (Afas), created recruitment tools & a supplier network
  - Internal Mobility, Training & Talent Management: Implementation of a Performance Appraisal System & Career Path
  - Coaching of Managers in their development and day to day practice

  - Managed Employee Relations & Organized Social Elections for employee representatives (Blue & White Collar)
  - Salary and Benefits: set-up and execution of the pay –roll with an external provider, established suitable benefits packages aligned with the CBA

• SVO HRConsulting - Entrepreneur & Freelance HR Consultant

  2008 - 2011 Business Context: Assist enterprises implementing professional HR processes & tools
  
  - Facilitator in team-strategy development sessions (Marketing agency, R&D, Engineering & Construction teams)
  - Development & Implementation of performance management systems, (Competency frameworks, job descriptions, performance appraisals, training & coaching programs for employees & managers) (IT Solutions Provider, Pay-Roll Provider)
  - Career Coach for more than 60 professionals in the framework of the European Social Fund (ESF);
  - Functional analyst / Process Expert for the development of an HR –module in an IT software package
  - Individual coaching & skill-development training: Communication- People- en team management skills, How to conduct an appraisal interview, conflict-management, leadership

• SVO HR Consulting (Belgique, Pays-Bas, France) - Freelance Consultante Ressources Humaines

  2008 - 2012 Projets:
  - Le coaching de carrière dans le cadre du Fonds social européen (FSE): bilans professionnels de 60 personnes: trajets de 3x2heures de coaching. Clients étaient issus de tous les secteurs et de toutes les tranches d’âge(2008-2010)
  - Analyste fonctionnelle / Expert processus RH pour le développement d’un Système Informatique RH (2008)
  - Consultante de développement organisationnel, élaboration d’organigramme (2008)
  - Développement, mise en place d’un système de gestion de la performance dans plusieurs PME (rédaction du dictionnaire des compétences, description de fonctions, entretiens d’évaluation, mise en place de canevas-type et formation des collaborateurs et managers) (2008 & 2009)
  - Feed-back à 360° et coaching d’un Associé dans une PME (2008 & 2009)
  - Coaching individuel sur les thèmes suivants : parcours professionnel, communication, management des hommes et des équipes, entretien d’évaluation, gestion des conflits (2008-aujourd’hui)
  - Accompagnement et coaching d’équipes (2008-aujourd’hui)

• Ghent University Hospital - Senior HR Consultant

  2005 - 2010 Business Context: The goal of HR was to support the business in a major transformation project to move from a traditional managed public company towards a modern managed, client centered organization
  
  Senior HR Consultant (Company wide projects →5500 employees):
  - Start up (from scratch) of Internal HR Consultancy Services
  - Project management Satisfaction survey & follow-up
  - Development & implementation of the company competency framework & performance appraisal system
  - Internal coach within the management development & coaching program
  
  HR Business Partner (Emergency services → 800 employees & Facilities Management → 600 employees):
  - Talent Manager, actively worked to improve employee engagement, satisfaction & development of key talent (doctors, professors & nursing managers)
  - Job design & Recruitment for the key-positions & management functions
  - Change Management- & Organization Design (Restructuring of the Pharmacy & the One Day Clinic), Merging of 2 Pediatric Intensive Care Units, Relocation & Organization Redesign the Surgery Dep.)
  - Coach for Clinical & Nursing Directors & Lead Clinicians) in their HR approach, strategy & decision making
  - Provided consulting and advise in the areas of employment relations/labor law, conflict-management, well-being
  Search & Selection
  

• L’Hôpital Universitaire de Gand (HU) Belgique - Senior Business Partner HR

  2005 - 2010 A. Réalisations de projets (5000 collaborateurs)
  
  - Membre du groupe de travail sur le développement du dictionnaire de compétences de l’HU Gand (2005)
  - Chef de projet Enquête de satisfaction des employés HU Gand (2005/2006)
  - Développement et réalisation de formation pour managers: recrutement et sélection, descriptions de fonction, gestion des compétences (2007), entretiens d’évaluation (2008-2009)
  - Mise en place d’un système d’évaluation des performances (2007)
  - Introduction d’Assessments Center dans le processus de sélection des collaborateurs maîtrise et cadre (2007/2008/2009/2010), mise en place d’exercices adaptés au métier
  - Mise en place d’une politique / manuel “La gestion des Sanctions et des Licenciements pour l’HU de Gand” (2007/2008)
  - Entretiens de sortie et compte-rendu pour la direction et les organisations syndicales (2005-2010)
  - Membre des groupes de travail Gestion de l’absentéisme (2007), Gestion de carrière des hauts potentiels(2009/2010)
  
  
  B. RRH pour le Service des Urgences - > 800 salariés et les Service Généraux - > 600 salariés)
  -Consultante interne en cas de projets de développement de l’organisation, gestion des hommes et des équipes, conduite du changement, coaching, élaboration de la vision stratégique, intégration après fusion de 2 services, mise en place des nouvelles services
  

• Search & Selection - Sr Project manager

  1997 - 2005 Business Context: Advising & helping companies on proactive and out-of-the-box recruitment solutions & employer branding in general
  
  - Business Development in a wide variety of industries & Account Management
  - Detection, coordination & realization of recruitment & selection (assessment) projects
  - Career development for key employees, development centers
  - Large & multi-channel recruitment (press, direct mailing, call-center in-& outbound) with a project team of up to 12 people; Job fair planning & Execution
  - Introducing & Training of Managers in: Competency Management – Assessment Center Techniques – Feedback & Communication
  - Sparring Partner for HR managers
  

Formations

• Formations Diverses

  Paris 2012 - 2014 ``Droit Social'' ``Social Relations, Trade Unions & Works council''

• Sorbonne University

  Paris 2010 - 2012 ``Français Langue Etrangère''- Level C1 European Framework of Ref for Languages /

• Ghent University (Gand)

  Gand 1992 - 1997 Master In Organisation & Business Psychology

• Gent Universiteit (Gand)

  Gand 1992 - 1997 Master en sciences psychologiques, spécialité psychologie sociale du travail et des organisations
  
  Faculteit Psychologie en Pedagogische Wetenschappen

Réseau

• Anne RICARD

• Claire CHOUVIAC

• Decourselle JÉRÔME

• Externalis FORMATION

• Fabrice KHALFA

• Frank LEGAY

• Laure VIGLIANO

• Maryline GAUTIER

• Susanne WILLMANN