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Sophie HOLUBINKA

Paris

En résumé

Mes compétences :
Communication
E Tourisme
Evénementiel
Hôtellerie
Loisirs
Marketing
Tourisme
Voyages

Entreprises

  • Accor - Sales coordinator

    Paris 2013 - maintenant Providing group support for Key and National Accounts to increase business revenue and strengthen relationship with Accor:

    • Organizing the North American hotel’s FIT contracting process as a support function to the Senior Director of Sales. Client base includes Air Canada Vacations, GTA, Hotelbeds, Transhotel, Discover Holidays, Jonview, JAC Travel, Thomas Cook Canada, Tourico, TUI, etc.
    • Managing Ad hoc leisure group requests from initial client contact to final contract with hotel. Client base includes Ellison Travel, Tours Chanteclerc, Westcoast Connections, Collette Vacations, etc.
    • Optimizing hotels occupancy - promotions and marketing presentations
    • Promoting Accor hotels during Travel shows in NY: Taste of France, Martinique Magnifique

  • For a French restaurant in Brooklyn - Marketing Consultant

    2013 - 2013 • Currently working on benchmark analyses and a website creation
    • Implementing a Search Engine Optimization strategy

  • Atout France - USA - E-marketing Coordinator

    2012 - 2013 • Coordinated the e-campaigns production, follow-up and reporting
    • Carried out the e-CRM (data imports, analysis, training)
    • In charge of social media content and statistics
    • Responsible for e-newsletters production & results analysis

  • Hôtels Oasis Papagayo, Oasis Village, et Oasis Dunas - Front Office Receptionist (4* resort; 920 rooms)

    2011 - 2011 • Developed excellent skills in customer service by working in three hotels.
    • Handled receptionist, concierge and cashier duties
    • Prepared for arrivals, welcomed guests, checked them in, guided them to their rooms.
    • Assessed guests’ satisfaction during their stay and managed complaints.
    • Managed housekeeping service according arrivals and departures.
    • Assisted in daily accounting and updated customer data base.

  • Top Tickets - Online Marketing Trainee

    2010 - 2010 • Responsible for the website company (content and statistics)
    • Managed partnership and customers’ requests

  • ACO, Forest Hill, Antarès,... - Event Experiences

    2008 - 2012 • Coordinator assistant in a sport club, ForestHill, Paris
    • Event Coordinator “Club des Loges” 24h du Mans, Le Mans
    • Hostess in show room for events, Antarès, Le Mans

Formations

  • ESG Management School

    Paris 2011 - 2012 M1 Marketing Communication

    Tourisme Hôtellerie

  • Université Paris 11 Paris Sud (Sceaux)

    Sceaux 2010 - 2011 L3 Economie Gestion

    Management International

  • IUT GEA (Le Mans)

    Le Mans 2008 - 2010 DUT GEA

Réseau

Annuaire des membres :