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Veronique PIFFERO

PARIS 17

En résumé

My focus: Customer satisfaction, Relevance for "time to market" & TCO optimization.

After more than 10 years in the USA, as VP engineering and CTO for internet & Datamining start-up's (from 2 to 450 employees), I joined Capgemini in Toulouse to Manage Consulting projets in the Aerospace industry (from Portal Design, Strategic sourcing Projet, IS/IT obsolescence transnational Bundle).
I'm now Practice Manager, in charge of developping people, shaping deals and supervising the Delivery in the ICT domain.

Mes compétences :
Conseil
Social CRM
Gestion de projet
Startups
Management opérationnel
Data mining
Business development
Big Data
Réseaux sociaux

Entreprises

  • Capgemini Technology Services / Aerospace & Defence - Practice Manager "program acceleration"

    PARIS 17 2011 - maintenant Business Operations:
    - Develop Complex projets & Programs securization & acceleration with "state of the arts" practices
    - Secure projects delivery in the domain with "customer value" in mind
    - Animate the "AMOA Project manager" community with industrialization and "reuse" in mind

    Deal Shaping:
    - Develop methods & offering (Portfolio Mgt, obso Mgt, ...)
    - Manage sales opportunities in the ICT domain
    - Promote and follow the strategic plan with customers expectations inside

    People Development
    - Drive Skill Management: including employees objectives settings, performance review,
    - Manage Over-run,
    - Contribute to People staffing
    - Elaborate recruting needs and perform recuting activities,

  • Capgemini Technology Services / Aerospace & Defence - Managing consultant & Program Manager

    PARIS 17 2006 - 2012 Airbus - ICT - Program & Bundle Manager - 2009-2012
    Transnational Program management to adress worldwide obsolescence issues accross all organizations & fonctions affecting ~11000 users - Direct management of 10 consultants

    Airbus - A380 eNDP - Program Management & Organization - 2008-2009
    Transnational project in plateau mode with ~400 contributors. I Defined the Visual Mgt, the governance and managed a team of 5 PMO's

    Amadeus - Strategic Outsourcing transformation Consulting - 2007-2008
    Definition of the outsourcing transformation economic model with the legal & operational projets plans definition - Consulted as an expert in the audit phase

    Eurocopter Customer Portal - Functional Manager & CRM consulting - 2006-2007
    Design of this CRM project, which offers customers self services for : fleet management, maintenance operations (MRO), aircraft flight hours services, online ordering possibilities

  • Easyplanet - VP Engineering

    1997 - 1999 Startup in the silicon Valley - US (California)
    Lead the Specification & the development of a "ready to customized" smart Community portal (Web 2.0 & Datamining) - eXtreme Programming (XP) development with weekly delivery in production, 15 persons.

    Lead the definition & deployment of the "in production" Infrastructure to support 4000 simultaneous acces (inc. the management of the contracts with Internet providers, hosting companies...)

    Managed budget: 3M$/year

Formations

Réseau

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