Service Desk Analyst - 2 years
Incident Manager - 6 years
Project Manager - 6 years
Current job: Workplace & Service Desk Tooling Implementation
Service Desk
Support
Knowledge Management
Incident Management
Project Management
Customer Satisfaction Survey
Communication Software
Reporting
Mes compétences :
Support Utilisateur
Knowledge manager
Support technique
Projets internationaux
Incident Management
Change Manager
Service client
Helpdesk
Helpdesk support
Service Desk
Project Management
Knowledge Management
Support
IT services
Enquètes de satisfaction
Gestion de projet
ITIL Foundation V3
Centre d'appels
Infogérance
Relations clients
Conseil