GEX
EXPERTISE
- IT Governance & Service Management (COBIT, ITIL V2 & V3)
- ITIL V3 Expert certification
- ITIL V2 Service manager certification
- ITIL Exin Accredited Trainer
- Service architecture
PROFESSIONAL QUALITIES
• Team management (30 people)
• Project / programme leader
• Multifunctional. Know-How to link technical, management and sales approaches
• Problem solver. Expertise in team and project organization
• Recognised talents in team recruitment, motivation and management
• Excellent communication and negotiation skills (internationally)
• Open-minded, constructive and focused on the future and new challenges
• Customer service oriented and concerned for a job well done
Mes compétences :
Audit
COBIT
Consulting
Governance
ISO 20000
IT Governance
ITIL
Management
Management consulting
Microsoft Project
Microsoft Project Management
