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Wincor Nixdorf
- Principal Consultant
Vélizy-Villacoublay
2007 - 2015
* Business case development and guidance advices for Banks decision makers around Cash Management and Branch transformation strategies, ATM fleet management and branch lifecycle optimization, Cash logistic including cash recycling between Banking and Retailers organisation. ;
* Senior Consultant:
* Development of a full consultancy methodology and tools. Missions realized in France, Belgium, Netherland around cash cycle management optimisation & cash logistic automation. Deposit and recycling solution TCO and ROI for more than 5000 branches/stores. ;
* Pre sales and sales team coaching (Value proposition and business case developement) ;
* Cash Cycle Management Solution (CCMS) Architect ;
* Solution design Architect : ATM software integration, Payment solution, Cash cycle optimization and associated IT infrastructures Managed Services ;
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NCR France
- Business Operation Manager
2002 - 2007
* World Wide Customer Service Division France Business Manager for Managed Services offer, on behalf of EMEA sales support centralized management. Actor in the Service revenue growth, by providing sales support and opportunity management for all the Business Units (Financial, Retail & Global Network Solution) ;
* Operational management of dedicated Managed Services resources such as: Pre sales consultants, pricing analysts and additional technical subject matter experts. ;
* Risk analysis and mitigation plan management for any identified operational, financial and legal qualified risks. ;
* Design and solution architecture management, proposal project management, Profit & Loss report elaboration.Sales support for customer meetings. ;
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NCR France
- SOLUTION ARCHITECT - Engagement MANAGER
2002 - maintenant
Engagement Manager au sein d’une équipe Européenne dans la division Worldwide Customer Services. Implication forte dans toutes les étapes du cycle de vente des projets Managed Services pour les grands comptes traditionnels de NCR (Banques, Assurances, Retail) et sur les comptes prospects de la division.
• Club Med : Help desk, Huawei : Comissioning, T-Online : Assistance a Maitrise d’ouvrage, Caisse d’Epargne : Maintenance multi marque.
Analyse des opportunités et gestion des risques opérationnels, financiers et juridiques.
Architecture de la solution, Gestion du cadencement de la proposition, élaboration et presentation des éléments financiers, support aux ventes pour les soutenances
Participation au developpement des offres du port folio : Help Desk mutualisé, Business Process Outsourcing, Supervision de serveurs et de réseau, Téléphonie sur IP, Déploiement internationaux.
Développement des alliances (Cisco, Alcatel Sun, …).
Mesuré sur le budget de la division en France 50 M€ en 2005.
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SCC
- Business Development Manager Outsourcing
2000 - 2002
* In charge of the go to market outsourcing offer definition from Business plan to implementation of operational processes
IBM Global Services France ,
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PROXIS SERVICE
- Business Developpement Manager
2000 - 2002
Rattaché à la direction du Marketing en charge de la mise en place des nouvelles offres de services à valeur ajoutée (Infogérance, Helpdesk, Support ) liées à la stratégie de developpement de l’entreprise.
Developpement d’Alliances stratégique avec MICROSOFT et IBM, ainsi que 3COM.
Création depuis le Business plan jusqu’au processus opérationnel de l’offre PROXIS Premier.
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IBM Global Services
- Ingénieur Commercial Service Multimarque
Bois-Colombes Cedex
1998 - 2000
1998 - 2000
Au sein de l’entité ITS, en charge du developement de l’offre maintenance multimarque autour des plateformes Digital, SUN, BULL, COMPAQ, DELL, et reseau CISCO, 3COM, …
Participation à la mise en place de modèles de vente et de couts spécifiques. Relations avec les partenaires.
Création d’un portefeuille par l’industrialisation de génération de leads.
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IBM Global Services
- Service Sales Specialist
Bois-Colombes Cedex
1998 - 2000
* Business development of the multivendor servers maintenance offer. Digital, SUN, Bull, Compaq, Dell & network devices CISCO, 3COM in the Integrated Technology Services. ;
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DIGITAL Equipment
- Service Sales Consultant
1990 - 1998
* Management and negotiation of international Master Agreement. ;
* Account planning strategy elaboration to keep sales consistency with BU's. ;
* Dedicated sales representative of the value added consultancy offer: It audit, resource optimisation, software implementation, Network & systems remote monitoring & support ;
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DIGITAL Equipment
- Ingénieur Service Client
1983 - 1990
* Account support resource, dedicated to the services in the Bank market
KNOWLEDGE & SKILLS
* General : Techniques de ventes « SPIN », Analyse de comptes « Sales Consultancy », « Holden » ... ;
* Project Management: « Global Project Management », « Digital Project Methodology, Analyse transactionnelle, Management d'équipes. ;
