Mes compétences :
Management
Gestion de projet
Leadership
Consulting
Entreprises
MSXi
- Technical, Warranty Project Manager
2014 - maintenant- Manage 20 FTE for Nissan West (Fr, Be, Nl) TWHE department
- Manage technical and warranty support to Nissan West networks
- Create synergies on operational activities between 2 departments
- Deploy cross functional skills FTEs
MSX INTERNATIONAL
- Technical Support Project Manager
2011 - 2014- Manage 11 FTE for Nissan West (Fr, Be, Nl) TWHE department
- Manage technical support to Nissan West networks
- Handle operational activities between 2 platforms
- Deliver best technical support performance across Europe
STILLWELL MOTOR GROUP
- Aftersales Project Manager
2009 - 2011- Implement WOSA (Way of Selling After Sales) through Stillwell Motor Group
- Deploy electronic (tablet support) visual health check across 16 dealerships in Melbourne area
- Handle Dealership group after sales commission plan
- Consulting with Service Managers for increasing sales performance
MSX INTERNATIONAL
- Team Leader Warranty Consulting
2008 - 2009- Manage 3 Fiat Warranty consultants operational activities
- Deploy European WSP Program through French market
- Monitor warranty spendings through visited dealers
- Handle review planning
MSX INTERNATIONAL
- Warrant Consultant
2007 - 2008Provide on-site training and coaching to french Fiat Group dealers on all warranty related activities.
MSX INTERNATIONAL
- Quality Fleet Care Coordinator
2007 - 2007- Work for FORD US QFC department (Detroit)
- Handle Service Repair query for Biggest Ford US fleet
MSX INTERNATIONAL
- Technical/Warranty Coordinator
