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Christiane DELARBEYRETTE

  • Media Vision The Conference Company
  • responsable administratif et financier

Tremblay-en-France

En résumé

Passionnée par la recherche de solutions (processus, tableaux de bord, administratif, formation, RH...) et l'organisation pour améliorer la gestion administrative, l'administration des ventes et l'accompagnement des directions commerciales et financières dans la création des contrats, du suivi commercial, de la gestion des projets clients, du SAV, de la trésorerie et de la satisfaction clients (internes et externes).

Mes compétences :
Recouvrement
Gestion administrative
Recrutement
Management d'équipe
ADV
Contrats internationaux
Tableaux de bord
Salesforce
CRM E-deal
As400
Sage 500
Sage x3
SAV
Trésorerie
Service Client
Management
Administration des ventes
Netsuite

Entreprises

  • Media Vision The Conference Company - Responsable administratif et financier

    Finance | Tremblay-en-France (93290) 2014 - 2019 Sur la France, Belgique, Suisse, Scandinavie, UK:
    Opérations :
    * Services généraux, achats internationaux et logistique
    * Gère la relation avec les partenaires, fournisseurs (Chine, Europe, Amérique du Nord)
    * Fournit le support administratif et commercial aux entités de Media Vision

    Ventes et Administration des ventes:
    * Génère les cotations de ventes et locations
    * Gère le service après-vente et l'administratif pour les clients internationaux
    * Participe à l’implémentation de l'ERP Netsuite en Europe, rédige les manuels utilisateurs, forme les collègues
    * Suit la maintenance produit

    RH :
    * Recrute, rédige les contrats, prépare la paye et les commissions, les transmet aux cabinets comptables
    * Forme les nouveaux employés, supervise un apprenti, génère les plannings de formation

    Finance:
    * Suit les balances clients et fourniseurs
    * Effectue le recouvrement à l'international
    * Préparation des audits annuels et suivi

  • Ariane Systems - Customer Relations Department Manager

    Pantin cedex 2011 - 2012 Responsible for key customers relationships in France, Europe, USA and other key markets
    Oversee ongoing aspects of administration and servicing of client accounts as well as handling client queries, requests and co-ordinate the resolution of any administrative errors
    Key contributor to the development and ongoing maintenance of the client relationship while supporting the overall business goal of retaining and developing our clients
    Line management of two administrative assistants - supervise billing, payment, clients’ relations and support - and six hotline technicians. This includes recruitment and coaching of staff
    Manage day-to-day relationship with partners and subcontractors and resolution of all issues
    Interface role with the Supply-Chain Management
    Able to communicate effectively at leadership level, providing with monthly reports
    Support international subsidiaries, train newcomers (project managers) to company tools and procedures
    Write and implement administrative procedures and sales contracts in French and in English
    Sales control for HQ turnover and CRM opportunities. Financial follow-up of Spain

  • Idnition SAS - Founder & Managing Director

    2010 - 2013 * Audience outreach program for Warner Bros
    * Conference speaker at ESSEC Business School (external consultant)

  • Ohh La La Ltd - Community Manager

    2010 - 2010 Supported digital communications activities for Sunshine Studios in France by developing social media channels. This included creating and managing a dedicated Facebook page, managing daily communications with fans. Also managed Twitter pages using Hootsuite platform and building Followers base in France.

  • Ipanema Technologies - Sales Administration Manager

    Fontenay aux Roses 2009 - 2010 Bill and collect payments for all subsidiaries (UK, USA, Germany, Spain, Italy, Belgium) and Headquarter's exportations
    Implement the billing process of training, control and bill training subcontractor
    Write Sage X3 procedures and participate in the tool implementation
    Present administrative documents to pre-sales, train new comers to the company in sales administration procedures, provide administrative support
    Provide commercial support to subsidiaries, prepare renewal of maintenance quotations
    Established the sales representatives’ monthly commissions

  • MeilleureGestion.com - Junior CFO

    2009 - 2009 Temp Working.
    Piloting Committee Member.
    Monthly budget analysis, Cash-flow.
    Follow-up of subcontracted Financial & Legal activities.
    Collection : Définition and Setup of Automatic collection in the Application. Supassed Objectives of 8%.
    Accountant & Assistant Supervision
    Suppliers Follow-up

  • KDS SA - Group Sales Administration Manager

    2000 - 2009 2007-2009: Group Sales Administration Manager
    Responsible for the registration, administration and invoicing of contracts for Headquarters (FR) and subsidiaries (UK, DE, USA, Australia).
    Main cross-departments contacts with Pre-sales, Sales, Professional Services, Finance and R&D.
    Group Travel Manager
    2003 - 2007 : Sales Administrator
    2000 - 2003 : Comercial Assistant and Executive Assistant

Formations

  • Essec MS SIAI

    Paris La Défense 2008 - 2010 MS

    Thèse Professionnelle: l'impact des médias sociaux sur l'entreprise, Mention Très Bien

    Matières: Management, Finance, Stratégie, Marketing, Logistique, Services, ...
    Voyage d'étude à Beijing (Oct. 2009)

  • Business & Management School BMS (Labege)

    Labege 1992 - 1995 BA International Business Administration & Management

    France (Toulouse), UK (Oxford, Oxford Brookes University), Allemagne (Cologne, EWS)

    Commerce International

  • Institut Supérieur Européen De Gestion ISEG

    Toulouse 1989 - 1992 BTS Commerce International

    France, Angleterre, USA

Réseau

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