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Claire TCHERVENKOV

Paris

En résumé

I am a seasoned HR professional with extensive experience in employee engagement in fast pace environments and a proven track record in aligning talent development with business growth.
Passionate about coaching and performance management, I act as a strategic partner to business stakeholders and as a change agent.

Mes compétences :
Compensation and Benefits
Performance Management
Organizational Design
Talent Development
Succession Planning
Team Management
Mergers
Strategic Management
Redundancy Plans Deployment
Employee Engagement
Leadership Development
Human Resources
Talent Acquisition
Coaching

Entreprises

  • LinkedIn - HR Business Partner Southern Europe

    Paris 2012 - maintenant * Strategic and operational management of HR activities across Southern Europe (France, Italy, Spain)
    * Implementation of HR strategies, initiatives, programs and processes ;
    * Acting as a strategic partner to business stakeholders and as a change agent ;
    * Coaching and supporting leaders and managers in developing their skills

  • Sidetrade - Human Resources Manager

    BOULOGNE-BILLANCOURT 2010 - 2012 * Talent Development (career management, internal mobility, training plans, annual appraisal process, performance management)
    * Talent Acquisition ;
    * Staff representatives management (Works Council, Health & Safety and Working Conditions Committee) ;
    * Compensation and Benefits
    * Compliancy

  • Business Objects - HR Business Partner

    Levallois-Perret 2004 - 2008 At Cartesis then Business Objects after merger
    Dedicated to Consulting Services (270 employees) France & EMEA
    • Talent management for Consulting Services, Support, and Center of Excellence (talent acquisition, compensation and benefits, training, performance management, talent and career development and organizational design)
    • HR change management in the context of Cartesis & Business Objects merger (employment contracts review, financial packages, career management processes and tools, social climate protection)
    • Global or specific HR projects (retention and loyalty strategy, organizational changes supporting the business needs)
    • Implementation of HR Corporate programs
    • Redundancy plans deployment

  • Cartesis (Financial Software Company) - HR Development Manager

    2000 - 2004 * Design and deployment worldwide of a new model for career paths and competencies development
    * Talent acquisition strategy, internal mobility programs, professional training plans
    * Development of specific HR programs (induction process, retention plans)
    * Coaching the management and leadership teams

  • BNP Paribas - Talent Acquisition Team Manager

    Paris 1997 - 2000 Dedicated to the Bank and the companies: ARVAL, CARDIF, CORTAL, SEGECE, BANQUE DIRECTE, UCB, UFB, KLELINE, ATELIER TELEMATIQUE, BUSINESS VILLAGE.

    • Management of more than 1 000 recruitments per year
    • Compagnie Bancaire & Paribas merger: I managed the merger of the 2 talent acquisition teams : 20 employees
    • Tools and methods implementation
    • Talent Acquisition workshops for non- recruiters

  • Cetelem - Telemarketing and Cash Collection Agencies Director

    PARIS 1993 - 1997 As the manager of an Inside Sales team I was in front line with customers to generate additional revenue.
    As the manager of a Cash Collection team, I had to drive a workflow of 10 million euros unpaid credits on a monthly basis

  • Cetelem - Talent Acquisition Team Manager

    PARIS 1987 - 1993 Management of the Talent Acquisition team
    Job profiling, sourcing, interviews, salary negociation, employment contracts

  • Universite Paris Descartes - Teacher in Psychology

    Paris 1986 - 1987

Formations

  • Université Paris 5 René Descartes

    Paris 1981 - 1986 Master 2 in Psychology

    Assessment certificates (PAPI, SOSIE, GZ)

    Negotiation and Customer Relationships (Cetelem internal training)

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