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Damien SANTÉ

Bois-Colombes

En résumé

International leader in sales, strategy & business development and transformation in B2B high-tech solutions (hardware, software, services)

• 20 years in sales & delivery of high-tech solutions to telecom operators across the world.
• Now at IBM in charge of IBM Cloud sales to telecom operators world-wide.
• Previously : 6 months as free lance in putting on the launch pad a start-up market place of French goods in China boosted by innovative audience targeting technology.
• Previously : 2 years of leading global strategy & business development for Nokia Siemens Networks. In particular, core contributor to a major “re-booting” company transformation to profit.
• Previously : 2 years as General Manager of a P&L global account unit of several hundreds of M€/y with 200 direct team members in 12 countries at Nokia Siemens Networks.

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Domain knowledge includes :
• Technologies : mobile, LTE, 3G, 2G, FTTH, xDSL, carrier ethernet, microwave radio, optical transport, IP routing, IMS, packet core, DPI, mobile aps, OSS, BSS, customer experience management, big data, analytics, cloud, Smart Grid, M2M, advertisement & audience targeting.
• Services : network rollout, network planning & optimization, network operations, managed services, outsourcing, consulting, systems integration, IaaS, SaaS, PaaS.
• Sales : international sales team leadership, solution selling, value-based selling, services sales, software sales.
• Business development : growth strategies, focus strategies, win plans, incubation of new-born businesses.
• P&L management : driving an own unit with 360° accountability measured on top line, profit, cash flow, customer loyalty, employee engagement.
• Corporate strategy : strategy building and execution, company governance, product line business case for R&D budgeting, assessment of new businesses.
• Transformation : re-structuring, profit turnaround, governance changes, growth attack plan, product line divestment/acquisition.

Mes compétences :
Wireless
Team leadership
Business transformation
Telecommunications
Sales Management B2B
International Sales Management
Online Advertising
Managed Services
Business Development
Strategy

Entreprises

  • IBM - Telecommunications sales director, worldwide, IBM Cloud

    Bois-Colombes 2015 - maintenant Developing IBM Cloud's business with telecom operators across the world.
  • IBM - Business development director, Europe

    Bois-Colombes 2013 - 2015 Developing IBM's business with telecom operators across Europe with solutions based on IBM's services, software and services around Networks, Cloud, Data Centers, Big Data, Analytics and OSS.
  • Digital Connexions - Owner

    2013 - 2013 • Digital Connexions is a business development company supporting projects to grow.
    • Active projects to date :
    - creation of an innovative cross-border online market place for French fashion and luxury brands
    - development of mobile backhaul networks
    - M&A projects related to the optimization/creation of telecom vendors.
  • IZP Technologies, China - Executive Advisor

    2013 - 2013 • IZP develops and operates a full set of advertisement exchange and server platforms and digital media services. It delivers a unique proposition of targeted ad service to advertisers and publishers based on telecoms operator data.
    • IZP is leader in China, a market of 564 million Internet users.
    • Supporting entry in Europe and attracting European ad budget in home market. Dealing with European advertising agencies and European telecom operators to build an innovative eco-system.
  • Nokia Siemens Networks - Head of Strategy & Business Development for Customer Operations

    ST OUEN 2011 - 2012 CO includes NSN's 25,000 sales & services people. The West cluster covers one half being Europe, Africa, Americas, Russia & Central Asia, and 4 global customers : Vodafone, Telefonica, Deutsche Telekom, France Telecom.

    Architect of the world-wide transformation and restructuring of CO. Accountable for the definition and execution of the CO strategy. Qualification of new opportunities. Watching and guiding the development of the sales pipe vs the strategy. Hosting a number of highly-skilled sales execution functions essential to NSN's business development : Solution Business Development, Value-Based Sales, Software Sales. Incubating new-born businesses, e.g. Smart Grid Solutions.
  • Nokia Siemens Networks - Head of the Orange Global Customer Business Team

    ST OUEN 2010 - 2012 In charge of NSN sales & operations for all affiliates of France Telecom Orange across the world, for the whole portfolio of NSN technologies (mobile, fixed, IT) and services (network services, managed services, systems integration).

    Reporting into NSN's executive board member for Customer Operations.

    Solid line and P&L manager of a dozen of Customer Teams running sales and operations with Orange in around 20 countries in Europe, Middle East & Africa, Central Asia, as well as with the corporate organizations of France Telecom Orange group. The team includes ~200 people running sales and operations : account managers, sales directors, product/service sales engineers, project operations managers, care operations managers, finance & control, legal, marketing.

    Managing the team as a P&L unit : measured on deal making, sales, gross margin, project asset rotation days, customer satisfaction, employee satisfaction.
  • Nokia Siemens Networks - Head of customer team for Orange France, Continental Europe, Middle East & Africa, new markets

    ST OUEN 2002 - 2010 Same scope as above but for a smaller geographical area.
  • Nokia - Co-founder of Nokia’s Mobile Internet Applications Centre in Paris

    Nozay 1999 - 2002 System integration and bespoke development for mobile application platforms. 30 people hired from scratch in marketing, project mngt, architecture, SW development. WISP project with Orange led to carrier-class project. Opportunities with other customers in France & N Africa developed. Staff later on increased to 200 people.
  • Nokia - Product marketing manager, cellular transmission products

    Nozay 1997 - 1999
  • Lucent Technologies - Product marketing manager for multiplexers

    1996 - 1997 Product line interface to Lucent sales teams and customers outside France in all continents. Launched a new range of products, created material for sales forces across the globe, generating leads in China, Brazil, UK.
  • Philips - TRT - Technical sales support for Europe, transmission systems

    1994 - 1996
  • Jouan USA (Virginia) - Business process change manager

    1992 - 1994 Jouan was a bio-tech company manufacturing mechanical devices for biology labs e.g. centrifuges. In charge of importing all company processes (production, sales, accounting, logistics, etc.) from the French mother company to the US affiliate. Adaptation of business support applications on IBM AS/400 system.

Formations

  • University Of Maryland (College Park)

    College Park 1991 - 1992 Telecommunications - Development of a software tool to simulate noise in optical CDMA networks and measure the resilience of various CDMA schemes.
  • TELECOM ParisTech (Paris)

    Paris 1989 - 1992 Ingénieur

    Telecoms and business management - Telecom ParisTech is one of France's top five graduate engineering schools and the leading school in Information and Communication Technology.
    http://www.telecom-paristech.fr/eng/training-innovating-in-a-digital-world.html
    Major in Communications Systems. Thesis in Digital Audio Broadcasting.

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