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Dominique VIGNARD

Neuilly-sur-seine

En résumé

April 2013 – to Present : Client Business Director - Account owner for named Global accounts in NICE

2010 to Q1 2013, NICE systems (Software company), Service Director EMEA Western, Southern Europe and Middle East (Managing NICE Service Delivery Team)- 4.5 Million $ per year.

2006 to 2009, NICE systems (Software company, world Leader, voice and video Interactions), Project Manager and Service Delivery Team leader for NICE EMEA WSE.

2005, for SCOD (ERP software company, accounting, finance and BI solutions.), Pre-Sales Consultant.

2003 to 2004, EastWestGroup (acquiring service company for Visa Mastercard Eurocard transactions) : Pre-Sales Consultant and Account Manager.

In 2001 and 2002, Firepond (American software company, CRM/Interactive Selling and Email Response Management) : Project Manager and Presales consultant.

1997 to 2000, PriceWaterhouseCoopers – ( consulting division) - Position: consultant.
. 2000, eCRM Project for OTIS (on line configuration of the elevator by the end user) position of consultant.
. 1999-1997, Le Crédit Lyonnais (LCL) – global IT re-definition project, position of project coordinator.

EDUCATION
University of Paris Dauphine, France
1997 « DESS Informatique de Gestion »: one year post graduate diploma in Computer Science and Management.
1996 « Maîtrise de Gestion»: one year graduate diploma in Auditing and Management, with Honors.
University of Nanterre, France
1993 « Double-DEUG »: two years undergraduate diploma in Economics and English, with Honors.

OTHER
French: fluent (father tongue), English: fluent, Danish: fluent (mother tongue).
Project management : Prince 2 and PMI PMP trained
Sports and Leisure : Diving (CMAS level 2) ; Music (personal recording and live gigs).

SPECIALITIES
Project development in international contexts. Fluent in English, French and Danish ; with 16 years experience in IT and sales (including three years at PricewaterhouseCoopers and eleven in software companies), I enjoy combining my experiences in consulting, sales and customer management.
Fluent Languages: French, English, Danish.

Mes compétences :
Gestion de grands comptes
Direction de projet
Recrutement
Management
Relation Client
Editeur logiciels

Entreprises

  • NICE Systems - Client Business Director

    Neuilly-sur-seine 2013 - maintenant Responsible for named accounts wordwide (in the Trading floor, bank retail industry and contact center).

  • NICE Systems - Service Director EMEA Western, Southern Europe and Middle East

    Neuilly-sur-seine 2010 - 2013 2010 to Q1 2013, NICE systems (Software company), Service Director EMEA Western, Southern Europe and Middle East (Managing NICE Service Delivery Team)- 4.5 Million $ per year.

  • NICE Systems - Service Delivery, Team Leader

    Neuilly-sur-seine 2006 - 2009 2006 to 2009, NICE systems (Software company, world Leader, voice and video Interactions), Project Manager and Service Delivery Team leader for NICE EMEA WSE.

  • SCOD - Pre-Sales Consultant.

    2005 - 2006 SCOD (ERP software company, accounting, finance and BI solutions.), Pre-Sales Consultant.

  • EastWestGroup -  Pre-Sales Consultant and Account Manager

    2003 - 2004 EastWestGroup (acquiring service company for Visa Mastercard Eurocard transactions) : Pre-Sales Consultant and Account Manager.

  • Firepond - Project Manager and Presales consultant

    2001 - 2002 Firepond (American software company, CRM/Interactive Selling and Email Response Management) : Project Manager and Presales consultant.

  • PriceWaterhouseCoopers - Consultant

    Neuilly-sur-Seine 1997 - 2000 1997 to 2000, PriceWaterhouseCoopers – ( consulting division) - Position: consultant.
    . 2000, eCRM Project for OTIS (on line configuration of the elevator by the end user) position of consultant.
    . 1999-1997, Le Crédit Lyonnais (LCL) – global IT re-definition project, position of project coordinator.

Formations

  • Paris X Dauphine (Paris)

    Paris 1993 - 1997 DESS Informatique de Gestion

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