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Filippo Cesare FERRARA

PARIS

En résumé

I am a Telecommunications Engineering with more than 13 years’ experience in the discipline of Technical Account, Program and Teams management.
I currently work as the Head of the Global Technical Programs and Account Management at Wiko/Tinno headquarter in Marseille.
In addition to being quad-lingual (English, French, Italian and Portuguese), my communicative attitude eases me to promote and participate in international working groups and meetings. Perseverant, goal oriented and self-motivated with a can-do attitude, I am analytical with an out-of-the-box-thinking approach and creative. Dynamic, open minded, structured but flexible and fast executor I have the willingness and ability to develop my personal expertise.
I have a proven experience in managing complex projects on an international scale and the capacity to produce and present high-quality documentation and reporting, based on my knowledge of the Office Automation and Planning tools.
My working experience in big international companies and my frequent travels worldwide have provided me with an overview of different cultures and attitudes, giving me the capacity to correctly represent an organization in an international context. As a Team player, I am patient, open to suggestions and ready to awaken my leadership and motivator attitudes in multi-cultural/multi-site environment. Well organized I can work autonomously when required.

Mes compétences :
Programme management
PMO
Product manager
Project manager
Spécifications fonctionnelles
Leadership
Planification de projet
Autonomie
Travail en équipe
Management
Grands comptes
Reporting
Cohésion en équipe
Planification
Télécommunications
Spécifications techniques

Entreprises

  • Tinno/Wiko SAS R&D - Head of Global Technical programs and Account Management

    2015 - maintenant Head of Technical Programs
    o PMI certification ongoing and familiar with Six Sigma general principles
    o Lead international program and project management team @Wiko Global (5 members)
    o Drive teams to define, measure, analyze, improve & control project integration in multiple domains (Telecom, Automotive)
    o Coordinate timelines, requirements, stakeholders, risk analysis/management and recovery actions of various international projects
    o Manage multiple technical and product aspects concurrently from kick-off to delivery controlling the triptych cost, quality and time
    o PMO: Establish ad-hoc governance processes, guidelines, and documentation to ensure compliance and consistency
    Head of Local and Global Technical account management
    o Lead Global Carriers Technical and project management team @Wiko Global (30 countries, 10 TAM engineers for delivery)
    o Lead Technical and project management team @LG France (5 Engineers) to secure on-time delivery within agreed lead-time
    o Drive GO-to-Market of Mobile products, securing the highest level of client satisfaction in terms of quality, lead-time (TTM) and budgets
    o Establish and Develop long-term senior level relationships with the customer through tight collaboration during the whole project lifecycle
    o Assist Sales & Pre-Sales for sell-in/out/after-sales campaigns
     Team Management
    o Teaming-up skills with problem-solver attitude, adaptable and proven communications skills within large enterprises
    o Good interpersonal skills and leadership in a multicultural environment allowing to Manage conflicts and working under pressure
    o Team oriented with an excellent level of communication, written and verbal in English, French, Portuguese and Italian

  • LGE -OEM France - Head of Technical Account Management

    2013 - maintenant Role:
    -Lead Technical Account Management LGE Mobile France
    -Department: LG Mobile France Sales

    Mission:
    - Mobile's products delivery management and project coordination: plan and lead mobile products approval process ensuring mobile device quality and achieving on time delivery for LG handset on France Market

    Achievements:
    -Launch of first 4G products for France mobile market
    -Launch of Optimus L series I and II LG for France market

  • LGE - OEM France - Technical Account Manager

    2010 - 2015 Role:
    -Sales Technical Account Manager France
    -Department: LG France Sales – MC Department

    Mission:
    -Handset delivery management: plan and lead mobile products approval process ensuring mobile device quality and achieving on time delivery for LG handset on France Market

    Achievements:
    -Launch of first dualcore product in France mobile market
    -Launch of first LG tablet device in France market

  • H3G - MNO Italy - Programme Manager

    2008 - 2008 Role:
    -Programme Manager, consultant
    -Department: Global Program Management Group

    Mission:
    -Plan and lead H3G Global mobile terminal validation process ensuring mobile device quality
    -Guide Manufacturers R&D teams for terminal approval on time

    Achievements:
    -Technical Approval of a selection of new H3G handsets for the 9 H3G OpCos
    -Definition, organization and management of all OpCos acceptance plans
    -Relationships and requirements management between vendors and OpCos
    -Provide guidelines for process standardization and reporting formats communication

  • SFR - MNO France - Technical project manager, consultant

    2008 - 2010 Role:
    -General Manager, consultant
    -Department: DIVB (Mobile Services validation group)

    Mission:
    -Lead specific flagship mobile services approval process for SFR
    -Lead R&D teams to adapt/create test-lists for new SFR mobile services/applications/functionalities

    Achievements
    -SFR contact point for outsourced project management team (Altran)
    -Plan and lead overall mobile applications for SFR approval process
    -Test-list evolution management in coordination with Vodafone OpCos

  • GMI - Automotive Italy - Rebranding Programme Manager, consultant

    2006 - 2007 Role:
    -Rebranding Programme Manager (Brand Champion)
    -Department: European Southern Network Distribution Direction

    Mission:
    -Plan and lead General Motors Italy Re-Branding project, targeting the new GM Europe Corporate Identity (Sapphire project)


    Achievements:
    -GM Italian sales network rebranding programme launch
    -50% of the network covered in 1 year

  • LGE - OEM Italy - Programme manager Junior, consultant @ LGE Buyer Approval Group for H3G

    2005 - 2006 Role:
    -Programme Manager, Junior
    -Department: LGE Buyer Approval Group for H3G

    Mission:
    -LG program management team support on the handset approval process for H3G Global

    Achievements:
    - Launch of 1st european HSDPA and DVBH mobile devices

Formations

  • Università La Sapienza (Roma)

    Roma 2004 - 2005 M.Sc. General Engineering

  • Università Degli Studi Di ROMA La Sapienza (Roma)

    Roma 1998 - 2004 télécom

  • Università La Sapienza (Rome)

    Rome 1995 - 2004 M.Sc. ingénierie TLC

    Ingegneria - Thesis on DVB mobiles solutions

Réseau

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