Menu

Gilbert BOUSTANI

PARIS

En résumé

Mes compétences :
Management
Vente
Marketing
Communication
Développement commercial
Tourisme

Entreprises

  • BOOSTRAVEL - Managing Partner

    2010 - maintenant WWW.BOOSTRAVEL.COM
  • EDITOM - Sales Director

    2007 - 2010 EDITOM SERVICES (SSII) – PARIS - WWW.EDITOM.COM
    (JAN 07 - TO PRESENT)SALES & MARKETING DIRECTOR, HR & MANAGEMENT
    FOR TOUR OPERATOR & LEISURE TRAVEL SOLUTIONS
    RESPONSIBILITIES INCLUDE:
    - Define and ensure implementation of the Commercial, Financial, Solution and Technical strategy for the markets.
    - Managing staff by Objectives: identify and plan training, coach on an individual and team basis, motivate existing staff and recruit and select staff to match identified competencies and needs at the EDITOM.
    - Establishing cost and revenue budgets with CEO and control budget fulfilment monthly in order to ensure that the budget, revenue and profitability targets are achieved.
    - Initiate and manage commercial negotiations with potential and key customers.
    - Ensure appropriate timely and accurate reporting (commercial statements, financial statements, marketing and communication plan etc.).
    - Represent the company in discussions with Media, Authorities, and Customers & Providers.
    - Managing and negotiating with major third party suppliers (hardware, outsourced services, local providers, etc.).
    - Identifying new prospective customers and potential business partners, driving national & international market.
    - Delivering consolidated key performance indicators internally
    - Identifying any additional revenue streams for EDITOM & developing new international clients.
    - Developement of the company Editom in 8 countries (Europe and North Africa) with an average of two contracts per month.
  • Taranis Services - Sales Director

    2006 - 2006 TARANIS SERVICES (SSII) – PARIS – www.taranis-services.fr/
    (JAN 06 – OCT 06) SALES DIRECTOR – TOUR OPERATOR FOR LEISURE TRAVEL SOLUTIONS :
    RESPONSIBILITIES INCLUDE:
    - Identified new prospective customers and potential business partners, drove market entry in coordination with other units, defined needs, negotiate, assist, consulting, developed a tailored solution and managing the implementation of the system.
    In order to :
    - Ensured and optimising account profitability
    - Delivered consolidated key performance indicators internally
    - Supported National Account Managers in profit optimisation
    - Developed and managing of an annual client programme optimisation plan
    - Developed and monitoring Key Performance Indicators
    - Regular programme management review
    - Developed a close and sustainable client relationship
    - Demonstrate the overall benefit of partnering with TARANIS
    - Identified and implement best practices
    - Overall contract management
    - Ensured service delivery in line with contractual obligations
    - Proactively demonstrate to the client the benefits of Strategic Programme Management.
    - Promoting TARANIS Solutions Group engagements and TARANIS value add products
    - Extend existing relationship beyond existing countries and regions (Tunis and Lebanon)
    - Identified any additional revenue streams for TARANIS
    - Management of the XFT & CETO for STI voyages, 1001 Soleils, for the integration of Amadeus Leisure platform and Taranis solution.
  • AMADEUS - Sales Manager

    Sophia Antipolis 1995 - 2005 AMADEUS FRANCE - PARIS – WWW.AMADEUS.COM
    SALES MANAGER - TOUR OPERATOR FOR LEISURE AND PROVIDERS:
    RESPONSIBILITIES INCLUDED:
    - Identified new prospective customers and potential business partners, define needs, negotiate, assist, consulting.
    - Participated in the development of the project plan, developing business cases, monitoring and initiating projects, survey and implement together with the NMC the sales strategy, and liaise Amadeus international departments.
    - Followed-up, analyze results and propose and implement corrective actions.
    - Co-ordinated and assisted the Market Management in marketing activities organization and collected of information, evaluated feasibility, and proposed the tools and direction
    - Developed thorough understanding of structure and processes.
    - Monitored and following up annual budgeting process.
    - Performance Milestone as required and assisted with internal department budget process.
    In ordered to
    - Ensured that quality of service meets expectations, and Maximized NMCs profitability.
    - Provided management with the accurate and timely information flow.
    - Increased efficiency and the smooth running of customers Activities.
    Accomplishments and goals include:
    - Met monthly quotas, obtained new customers, managed a total customer base of % Tour Operators in France, compiled monthly status report for customer contribution
    - Conducted Semester Performance Milestone as required and assist with internal department budget process
    - Prepared technical documentation on macro script for Emulation TN 3270 version 4.3a a special edition for Nouvelles Frontières & Label Tours.
    - Prepared fare quote documentation to compare Amadeus, Sabre and Galileo functionality
    - Followed the installation project of the solutions on the basis of Nouvelles Frontières.
    - Followed the Nego space project for Club Med and Jet Tours with DATA and 1A Nice
    - Followed the functional and technical architecture project for (OPODO, EBOOKERS, COFINOGA, EGENCIA, LAST MINUTE, and VIVACANCES).

    Field Engineer for Tour Operator and Customer Travel Agency (Help Desk).
    - Assisting the Agencies to increase the effectiveness of their support activity on EDI / AS400 and Pro tempo Gateway TN3270.
    - Prepared and conducted functional training courses (all products) in all France, Martinique, Guadeloupe and Guyana on Global Distribution System for on site travel agent staff.
    - Prepared technical and functional documentation (AIR, FQT, CAR, HTL, and ATB) for France NMC employees.
    - Exchanged and co-ordinated information with providers, partners, founders and airlines in order to ensure that their commitments were met.
    - In charge of the Automated Ticketing Broadcast problem (Ticketing printer) with Air France VALBONNE Service, and Project Service. Worked on AIR-Inter migration, PTRs statistics (Problem Tracking Record), as well as reporting incorrect fare quote and rules displays in Amadeus to SMC SOPHIA ANTIPOLIS by INFO 4/WINFO network.
    Follow up the CR, CPR and Work Order.

Formations

Réseau