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SAFRAN - TURBOMECA
- Global Account Manager - Strategy & Sales Corporate Support Division
Paris
2009 - maintenant
In charge of an international helicopter operators portfolio (PHI, Air Methods, INAER, ADAC, …)
Establish: visibility on market future evolution, competition presence and TURBOMECA company risk evaluation
Raise commercial strategy to ensure :
- Customers satisfaction and loyalty
- Market share increase (inc. prospecting)
- Added value development
- Participation to definition of new services range with marketing
- Direct network with top managements (both Customer and TURBOMECA)
- Relations with TURBOMECA Internationally located subsidiaries
- Participant to creation of the division
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SAFRAN - TURBOMECA
- Corporate Technical Support Manager
Paris
2006 - 2008
Manager of a 4 Service Engineers team (see hereafter details) and 4 Repair Engineers in charge of :
- Collecting in service data and events to continually improve Arrius helicopter engines with technical department
- Improving and updating Maintenance Manuals (EMM, CMM)
- Support representative to weekly Arrius Technical Improvement Program review
- Responsible of Arrius Program Airworthiness technical review with EASA and helicopters manufacturer
- Regular visits to helicopters manufacturers (Eurocopter, Augusta) and to international operators (OAMTC, Swedish Armed Forces, US Border Patrol, …)
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SAFRAN - TURBOMECA
- Service Engineer - Corporate Technical Support Division
Paris
2005 - 2006
Ensuring Arriel helicopter engines fleet reliability monitoring and maintenance recommendations to international helicopter operators
Providing technical assistance to TURBOMECA Field Representative located worldwide
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SAFRAN - AIRCELLE
- Engineering Group Manager - Technical Support Division
Paris
2003 - 2005
Thrust Reversers Products : Airbus A330, Embraer ERJ 170/190, Gulfstream 500/550, Bombardier Global Express, Dassault F7X
Manager of a 10 people team, in charge of :
- providing technical assistance to international airlines (PART 145 repairs, 24/7 support for AOG)
- maintenance manuals update for in service and future products (EMM, CMM, AMM)
- collecting in service data and events to continually improve products with technical department
- Participation in the development of the Customer Support and Services division (processes)
- Direct contact with international airlines (Emirates, Cathay Pacific, …), aircraft manufacturers (Airbus, Dassault) and engine manufacturers (Rolls-Royce, Snecma)
- Foreign missions as Field Representative role
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SAFRAN - AIRCELLE
- Repair Engineer - Technical Support Division
Paris
2002 - 2003
Establishment of structural repair procedures and technical answers to international customers exclusively for the Airbus A330 thrust reverser
