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Rodd and gunn
- store manager.
2010 - 2012
. key Responsibilities:
-be strong and inspiring manager.
-provide outstanding and consultative customer service.
-leading and motivating the team.
-maintaining a beautiful store through a strong visual merchandising skills.
-building strong return clientele.
.Key achievements:
-An eye for styling and detail to uphold the high visual merchandising standards.
-ability to prepare monthly rosters costed to achieve store budgets.
-Analyze and organize stock to maximize sales on the shop floor.
-Necessary skills to balance customer care with administrative duties.
As an assistant manager;
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Kathmandu
- Assistant manager
2008 - 2010
*Key Responsibilities:
-Develop and execute sale strategies.
-Maintain and strengthen our customers.
-Coach and motivate sale team.
-Manage sale budgets and set target.
-Provide administrative support to the store (customer orders, corporate orders, banking, handling faulty products..).
*Key achievements:
-strong customer orientation, with a focus on delivering impeccable service proven by the results of mystery shoppers (98% of success for the December 2010 report).
-Strong sale ability with a proven track record in achieving sale targets (over the year to date budget).
-Self motivation and the proven ability to succeed in a fast paced and challenging retail environment (Kathmandu is well known for its sales; re merchandising,stickering, destickering, floor plan to move around..).
-Highly organised and detail oriented
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Preschool shadforth cottage
- Professeur de francais
2006 - 2008
*Key Responsibilities:
-Introducing French language to 3-5 years old kids.
-Assisting the teachers in the running of the day-to day activities of the preschool.(helping out during the meals, setting up indoor and outdoor activities, supervising, reading and playing)
-Meeting and greeting parents and visitors to the school.
*Key achievements:
-Setting up two French classes for two different groups.
-Creating different portfolios for the different classes (French exercise book with the child’s exercises, art works and photos illustrating the progress).
-Great connexion with parents leading to settle a strong reputation of the school.-Good verbal and written communication skills including warm and friendly telephone manner.
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Education nationale
- Surveillante d'internat, surveillante d'externat
Paris
1996 - 2006
-Aide à l'accueil, à la surveillance et à l'encadrement des
élèves.
-assistance administrative; gestion des absences, des retards, participation aux examens, aux dossiers d'inscriptions...
-aide à l'animation des activités culturelles, artistiques ou
sportives.
-aide à l'utilisation des nouvelles technologies.
