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Herve WIOLAND

ROUEN

En résumé

Mes compétences :
Support client
CRM

Entreprises

  • Quidd

    maintenant
  • Seine CREAtion - Chargé d'accompagnement des entreprises innovantes

    2012 - maintenant
  • Quidd Labs - Head of Engineering

    2010 - 2012
  • SpinX Technologies - Field Service Manager

    2007 - 2010 Technical support for 4 systems installed on customer sites and 10 internal systems

    Crisis situation management: task force set-up (2 to 5 people), action plan, relation with customers

    Manager for the oversight of national and international shipments

    Quality: KPI follow-up, FMEA set-up, system improvement proposal to engineering
  • Spinx Technologies - Opto -electronic engineer

    2004 - 2007 Optical and electronic development on an innovative product integrating liquid handling and detection of nanoliter volume assays for life science applications

    Subcontractor management

    Certification work (IEC - harmonised UL, EN requirements)
  • Manteia Predictive Medecine SA - Opto-electronic engineer

    2001 - 2004 Conception of a ultrahigh throughput DNA sequencer based on optical microscopes.

    Implementation of service policies to ensure a constant level of performances and to minimize downtime for the 9 sequencers

Formations

Réseau

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