Mes compétences :
E-commerce
Web
Management
Internet
Commerce
Supply Chain
Commercial
Entreprises
Groupon
- Key Account Manager at Groupon Goods - Region WER
Courbevoie2013 - maintenantSenior Buyer for Home&Garden categories :
- EMEA Region
- Categories : Outdoor furniture / Gardening / Lighting / Tools & DIY
- Category turnover : 14 million USD (2017)
- Developing from scratch a top accounts strategy with major market leaders such as brands, retailers, wholesalers, marketplace merchants, traders, etc.
- Force of proposition to develop the best commercial tactics that anticipate and respond to customer needs.
- Developing new offers and actively monitoring market trends and the offers of our competitors.
- Playing the role of interface with all support functions (marketing, logistics, customer service, finance, etc.) and be responsible for my commercial offers until their ending.
- Analyzing the performance of my P&L and implement corrective actions if necessary (increasing partner quality and customer satisfaction).
- Establishing new editorial and graphic standards to reduce contacts ate and refunds ate (for refurbished goods in
particular).
- EMEA 2015 Top 50 Sales Award
- France 2016 Best Buyer Award
Groupon
- Logistic manager - Groupon Goods
Courbevoie2012 - 2013In 2012 Groupon France decided to have its own logistic provider, I have been part of this project from the invitations to tender to the setting up of logistic process with the choosen Logistic partner.
Next step have been the follow-up and improvement of logistic tools and processes.
> Inbound & Freight Management
> Outbound Management
> Inventory & Reverse Logistic Management
> Non-Conformity Treatments
Groupon
- Partner Manager - Groupon Goods
Courbevoie2012 - 2012> Operational partners portfolio management (partners monitoring, crisis situation follow-up)
> Monitor coherence of publication's contents
> Improvement of customers buying process
> Partners loyalty project development
> Setting up new optimization process about department performances
> Intermediary between the different Groupon's departments in order to improve communication flow to the partners.
> Detection and resolution of contract infringements from partners.
2010 - 2010-Assist general manager in building & developing the brand on European & Mid East market.
-Creation & implementation of marketing plans & events.
-Marketing: new products launch strategy, merchandising & sales analyses.
-P&L, pricing, forecast, competition analysis.
-Event organisation & coordination (TFWA Cannes/Singapore)
Polo Ralph Lauren
- Assistant Showroom
Paris2008 - 2008
Formations
Hogeschool Zuyd - Zuyd University (Maastricht)
Maastricht2008 - 2010IBMS Double Degree, International business and management studies