Isabelle DAÇA - COMPOT

En résumé

Entreprises

• UEFA EURO 2016 SAS - EURO 2016 ICT VENUE MANAGER

  2016 - 2016 In charge of information & communications technology during Euro 2016 in Lyon Stade des Lumières

• ERDF - IT Project Manager

  2014 - 2016 - Pilotage du projet d'aménagement du nouveau siège d'ERDF à La Défense : mise en place de tous les moyens SI, déménagement des collaborateurs et postes de travail.
  - Pilotage de projet d'aménagement de site et de déménagement de collaborateurs des fonctions nationales
  - Pilotage de projets infrastructures Bureautique et Télécoms

• Apicil - TOIP Project Manager

  Caluire et Cuire 2012 - 2013 Skills required: IT Project Management, based on ITIL best practices
  
  Objectives:
  * AVAYA TOIP Project management ;
  * MVS Applications carrying of towards Open World TX Series project management
  
  Achievements:
  * TOIP evolutions and operational maintenance management ;
  * Network, telecom and applications owner experts Management ;
  * Telephony integrator management
  * TOIP problem management ;
  * Home Office implementation for Apicil Call Center resources ;
  * Framework study on new telephony solution for Apicil Call Center ;
  * Operational teams management on carrying of project

• Hewlett-Packard - IT Project Manager

  Les Ulis 2010 - 2012 Skills required: IT Project Management, based on ITIL best practices and PMI
  
  Objectives:
  * Lead tools implementation projects for HP ES customers in EMEA, NA, LATAM & AAMET. ;
  * Implementation of tools delivery infrastructure and of standard tools, configuration and setup (Workflow, monitoring, Portal, Reporting, Case Exchange, connectivity...), the whole based on existing ITIL processes; ;
  * Training on processes and tools for HP support teams and customers ;
  * Identify and report any customer requirement that do not meet the standard ;
  * Assess and translate customer requirement to description of service deliverables and delivery specifications ;
  * Run meetings (90%) and reporting.
  
  Achievements:
  * Servers and HP standard tools deployment for Unilever and Adidas customers (between 3000 & 5000 CIs); ;
  * Perform tools compatibility assessment with existing OS (ability of HP to deploy PE tools across different regions) for Unilever customer ;
  * Define project charter, plan, reporting and communication structure ;
  * Build and drive project team and coordinate all participants ;
  * Build risk acceptance arrangement (done for Adidas customer) ;
  * Obtain pre-requisite, agree on RACI, sign-off and exit criteria ;
  * Produce User Acceptance Test plans, trainings and user guides ;
  * Handover to delivery teams
  
  Technical background:
  * ITIL
  * HPSM, HPSX, CDC Onboarding
  * ESP, SRM,
  * Citrix hopping station
  * OMu, Radia, HPSA, HPPA, BAC
  * ESL (CMDB)
  * Reporting BO ;

• ADT Security Services - IT SOX and Security Manager

  Boca Raton 2007 - 2010 Skills required: IT project & team management based on ITIL best practices, IT SOX compliance & Security Management
  
  Objectives:
  * IT project management & team management within 3 IT departments ;
  * IT SOX compliance level to maintain:
  * Data Center Physical accesses & users logical accesses ;
  * Production environnement Supervision, ;
  * Operation team management (backup, restore, Anti-virus, security updates, PW management...)
  
  * ITIL process management: provide the best balance between IT needs to change organization and the risk of introducing errors
  
  Achievements:
  * Following successive buyouts, AD migration projects management; ;
  * Logical accesses migration towards Black & Decker domain; ;
  * Active participation in all projects within IT departments as IT compliance manager; ;
  * Backups, restore and outsourcing project ;
  * IT backup, DRP & security standard EMEA procedures design; ;
  * Compliance management to data protection legislation (CNIL)

• FYD - IT Department Manager and Compliance Manager

  1998 - 2007 Objectives:
  * IT department management
  * IT team management
  * TOIP management ;
  * ISO compliance certification and operational maintenance, internal audits running ;

Formations

• Graduate School Of Business ESA

  Grenoble 1997 - 1998 Information Systems Management Master

• Graduate School Of Business

  Grenoble 1997 - 1998 Business Management MASTER

Réseau

• Aurélien DE BEAUCHESNE

• Cédric DESFLACHES

• Eddy ROSIER

• Laetitia AVROT

• Ludovic BERNARD

• Nicolas GALLIOT

• Norbert MANUEL

• Talarmain SÉBASTIEN

• Tayeb IMADACHE

• Valérie CATTEAUX