Jean-Michel ROUSSEAU

En résumé

Entreprises

• Triangle - Directeur Grands Comptes

  cergy 2013 - maintenant Création d'une direction grands comptes

• ManpowerGroup France - Senior Strategic Account Manager

  Nanterre 2008 - 2012 Strategic accounts’ business development: GDF SUEZ ranked as Manpower #1 customer- 100 million € revenue, Veolia environment (ranked #5) 50 million € revenue doubling the sales since 2008, ISS, UTC (Otis, Carrier, …), Lear Corporation, ZF, ...
  Opérations’ implementation with Manpower’s subsidiaries.
  Close work with International teams sales.
  
  • Initiated lobbying and Relationship at all levels of business unit’s customer before the tender.
  • Tailored pricing strategy and competitive proposals.
  • Negociated and closed contracts with a portfolio nearby 200 millions euros.
  • Managed 16 regional account managers (reporting, coordination, delivery analisys).
  • Improved our delivery by analyzing major customer’s claims.
  • Managed plan and coordinated our branches to implement HR solutions: HR engineering, RPO, Training program, on site solutions.
  • Held full P&L and general management delivery partenered with senior Area management.
  • Participated as international Core team member.
  • Developed sales roadmap on the CRM ( Sales Force ).
  

• ManpowerGroup France - Senior sales manager (Paris)

  Nanterre 2003 - 2007 Sales manager on the first Manpower’s network : 200 branches, 800 sales representatives (Area / Paris and the suburb).
  General management responsibility for 80 strategic national accounts.
  Lead management for incentive and special events.
  
  • Created and launched new lines of business: aircraft industry, business events management, grounds services and landscape design.
  • Managed sales operations with 8 regional sales managers.
  • Drove sales team with accurate benchmarks and target metrics.
  • Tailored pricing and proposals with the key account managers.
  • Controlled a sustainable premium service level by checking the customer’s KPI.
  • Sales training on the target.
  • Special business with CIRQUE DU SOLEIL (2 million euros a year): During five years on four sites mainly Paris and Lille – international tenders support – taylored solutions regarding on site disposals and devices – 120 bilingual employees (ushers, cookers, HR managers, wardrobe).
  • Special event: Lead management on sport sponsoring with PSG soccer team during three years – Budget 3 million euros with Sportfive company.
  • Created an exclusive partnership with the French national rugby organization aiming at hiring new talents.
  • Purchased and performed incentive events (sport events, shows, meetings and conferences).
  

• Manpower - Sales manager

  Nanterre cedex 1990 - 2002 Management of 20 branches and 1 administrative center.
  80 sales representatives, 2 500 temporary workers - 70 million euros revenue a Year.
  Building strategy and business plans (branches and global).
  Training and gaining sales commitment.
  #1 revenue on Paris Area with a sustainable market share.
  
  • Launched 19 new branches on 95 – 78 – 75 Area.
  • Drove sales team with accurate benchmarks and target metrics.
  • Led all planning, budgeting, forecasting, HR.
  • Checked and monitored the delivery and customer’s satisfaction.
  • Tasted new business opportunities (new line of industry).
  • Monitored the target metrics especially the P&L.
  • Created and implemented commercial incentives.
  • Hired and trained new employees.
  

• ManpowerGroup France - Branch Manager Manpower France

  Nanterre 1981 - 1989

Formations

• IUT Halle Montjoie

  Saint Denis La Plaine 1978 - 1979 DUT

Réseau

• Anne TAYLOR

• Audrey FREY

• Christine CHAMPIGNY

• Didier ROCHE

• Hilde BARDOT

• Hugues LEMERCIER

• Laurent STEINBERG

• Patrick OGER

• Sabine AUBRY