CHATEAUFORT
NORTEL: 2001-2009
Work with Channel Team to deliver accurately our strategy to channel partners.
Promote and introduce next generation security products to existing channels within EMEA.
Educate and train EMEA channel partners - competitor analysis, market product positioning.
Position Nortel Security products within SI and VAR channels across EMEA.
Work closely with EMEA Sales and Pre-Sales team to ensure its successful implementation.
Speaker at EMEA conferences and workshops.
Provide technological surveys, market research and business development.
NORTEL - Maidenhead, UK 2000 - 2001
Dial Access SE Manager - EMEA
Sales Engineer Manager. Nortel Networks Remote Access Server
Key Contributions:
Part of Nortel Carrier organization
Sales/Pre-sales support of EMEA regional teams
Network consulting, engineering and design
Product and Business development
ERICSSON - Guildford, UK 1998 - 2000
Manager System Consultant IP Network - EMEA
Joined the EMEA team of ACC (Advanced Computer Communication),an Ericsson's acquisition.
Key Contributions:
Post sales support on ACC products
Management of critical issues, working closely for resolution with the product division in Santa Barbara.
Definition and sale of support maintenance contract to channels.
Highly improved technical case resolution with daily review of open cases and with the creation of web tool based for our Channel partners
Channel partner and customer training
HEWLETT PACKARD - Paris, France 1990 - 1998
HP-UX Consultant
Design and implementation of “High Availability solutions”.
HP 9000, SAN and network connectivity.
Key Contributions:
Creation and validation of customer's call-center support procedures.
Recognized for outstanding quality of customer services with numerous customer-support awards and personal recommendation from clients.
Participated to the re-design of HP's network backbone
SET ELECTRONIC - Paris, France 1988 - 1990
Hardware Support Engineer
Post sales support on Fujitsu equipment in IBM mainframe environment.
Responsible of a geographic area in France (around 20 customers)
Also has the opportunity to travel to Japan many times.
Pas d'entreprise renseignée
