Dublin2012 - maintenantEnsure account retention and business growth, contractual health, well being and maximum satisfaction of clients within a portfolio of 60 large merchants (worth 100M USD).
• Responsible for cross selling PayPal products and services to increase new revenue.
• Effective working relationships with relevant departments within the organization to ensure excellent information flow and feedback on of process, policy and product changes that will affect the Large/Enterprise Merchant segment.
• Analyze and understand the merchant’s current and future business needs.
• Outbound calling activities to provide operational information and feature education.
• Quarterly performance summaries preparation and presentation on assigned clients.
• Sales support as required for the large merchant segment sales team representing the PayPal operational structure, business unit processes and procedures.
• Perform operational due diligence on the merchant client during the sales phase to identify issues or process modifications required.
Kimberly-Clark Professionnal BtoB
- Area Manager Paris
2008 - 2011Area Manager (BtoB) Safety products.
• Manage Key Account such as Air France, Faurecia, Louis Vitton, EADS, Sanofi Aventis.
• Manage and trained various retailers i.e Descours&Cabaud, Abrium, PLG, Hedis Group.
• Distribution agreement and defining commercial marketing strategies with partners (Business Review, Price support).
• Meet and exceed the targets of new business and ensure retention.
• Manage incentives of the retail teams.
• Organize multiple daily meetings with customers.
• Point of contact of all operational aspects regarding the business growth, needs and problem solving.
Vertigo
- Sales Professionnal
2003 - 2006• Symantec ambassador
• Deal with Mass Market retail channels such as, Carrefour, Auchan, Fnac, Virgin..
• Manage customer relationship and needs.
• Provide product training in launching new product ranges with department heads and negotiation for implementation.
• Competitive watch report concerning competitors
• Produce effective sales forecast
