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Marie-Sophie CHENEVIER

Clichy

En résumé

10 years of experience in Digital Marketing World

Bilingual German / French sales profile with a good level of English
Cross-cultural competence: working with international SMBs but also with Multinationals in France, Benelux & DACH

Interests:
Customer Acquisition / Retention
Customer Success / Client Satisfaction / Business Development
Business Strategy / eMarketing & CRM Strategy
B2B and B2C Marketing

Based in Geneva

Mes compétences :
Account management
Gestion de projet web
Conseil en communication sur Internet
Conseil
Internet
Tableaux de bord

Entreprises

  • SmartFocus - Senior Account Manager DACH, Geneva, Switzerland

    Clichy 2012 - maintenant • Managing swiss & international major accounts to increase and develop suitable opportunities (Orange Switzerland, Thalia, World Economic Forum, EEACI, Generali, Editions Altas/ Provea, Helsana, Lindt, Nestlé...)
    • Work with internal & external teams based in Europe - Project Management, Data, Tech Support & Marketing
    • Respect of internal processes (reporting figures and sales pipeline in SalesForce / project & sales management processes etc.)
    • Responsible for achieving different types of goals: anti-churn strategy, cross- and up-selling services, customer loyalty program..
    • Responsible for continuous business development activities through structured telephone sales, marketing, networking, client meetings and presentations
    • Presentation of marketing analysis based on KPI’s & eMarketing best practices

  • Freelance - Independent German-French Consulting, Lyon, France

    2010 - 2012 • Management of sales manager activities on behalf of a french company
    • Support & benchmarking on the french market for german companies
    • Negotiations with suppliers
    • Consulting & establishment of e-recruiting media plans
    • Franco-German translation

  • Aktor Interactive - International E-Recruitment Consultant / Webmarketing, Lyon, France

    Rillieux-la-pape 2004 - 2010 • Responsible for developing sales accross a german-speaking portfolio of SMEs and large international companies from scratch
    • Establishment of media plans: definition and support for interactive communication strategies
    • Provide tailored consultancy services: search for partnerships, market research, procurement optimization
    • Establishment of new tools to monitor sales
    • Elaboration and implementation of various cooperation projects with resellers of our services and products
    • Induction and training of new colleagues
    • Project Management with several assistants

Formations

  • Université Saint Etienne Jean Monnet

    St Etienne 2002 - 2004 Presse et Communication des entreprises

  • IUT Jean Monnet (Saint Etienne)

    Saint Etienne 2000 - 2002 Gestion Administrative et COmmerciale des entreprises

Réseau

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