-
Emirates Airlines
- ECommerce Manager Spain & Portugal
Paris
2015 - maintenant
-
AccorHotels
- ECommerce & OTA Coordinator Spain
Paris
2013 - 2015
• Increase Web Direct Business via Accor websites and develop strategies to get an accurate balance between Web Direct & Web Indirect.
• Managing CMS for accorhotels.com & upscale / midscale brands
• Managing strategy of email marketing: segmentation, content
• Monitor SEO performance and implementation of offsite optimization and rich content
• Launching of Social Media strategy for accorhotels.com in Spain
• Follow up display campaigns and retargeting campaigns
• Identifying & managing new online partnership opportunities: affiliation, partners
• Management of Strategic & Key OTA accounts: Business Review Meetings, Calls
• Support and consultancy service for hotels
-
Accor Hoteles España
- Marketing Manager Project Mercure Spain & Portugal
Paris
2013 - 2013
• Defining, launching and implementing local marketing strategies for Spain and Portugal
• Managing and monitoring quality: analysis of guest satisfaction, product & services audit, mystery calls, corrective action plans
• Detecting and integrating new local synergies and partnerships to increase brand awareness: offer “So Woman”, loyalty program, wine and gastronomy offers
• Elaborating sales pitch to promote Mercure franchise in Spain
• Reporting and following up of marketing actions: media plan, PR, promotions
• Managing/ following -up a yearly budget
-
Accor Hoteles España - Madrid
- Project Manager Rebranding Ibis brand (economy hotels)
2012 - 2012
• Managing Ibis hotels rebranding in all internal and external communication aspects
• Coordinating and managing of the project with communication agencies, printing companies and hotels
-
Accor Hoteles España - Madrid
- Communication & PR Manager
2011 - 2012
• Elaboration of the communication & PR action plan for 2012
• Increasing of Accor’s awareness in the targeted medias
• Local communication: Hotels support with press releases and local events
• Crisis communication: Hotels closure and incidents
• Event organization: grand openings, national and international press trips, internal conventions
-
Accor
- Product & Communication Manager MGallery
Paris
2010 - 2011
• Development of the brand platform: brand equity, brand values, ambitions, vision, mission
• Creation of a new visual identity for the brand: new logo, new graphic chart, communication plan
• Conception and launching of the MGallery directory
• Creation of New offers : Memorable Moment, Green Package
• Audiovisual and IT guidelines definition for bedrooms
• PR plan deployment and event organization around the MGallery ambassador
• Revision of hotel development projects, work on tools for development teams
-
Accor
- Junior Project Manager, Strategic and Marketing Partnerships, Trainee
Paris
2009 - 2009
• Promotion of partners’ offers (promotions, visibility, brand awareness, packaged offers, sampling) for all the Accor brands
• Partnership coordination (15) in an international and multi-brand environment
• Statistics reporting & analysis
• Market research, benchmark for partnerships prospection
• Managing internal communication: intranet articles, monthly e-newsletter
-
Accor
- Project Manager Product & Brand all seasons (previous ibis Styles)
Paris
2009 - 2010
• All Seasons brand strategy set up: re-definition of the brand DNA
• Conception of business development & franchise tools to support new regions : refurbishing guide, the essentials, franchise brochure, self assessment sheet
• In-country Brand development
• Review of the quality checklist for product & service audit
• Internal communication and contents planning (newsletters, intranet)
-
Aparthotels Adagio
- Junior Product Manager, Marketing Department, Trainee
Paris
2008 - 2009
• Field Marketing: Commercial brochures, Developping Sales argumentation, catalogue, Product factsheets, Corporate movie, Benchmark, Direct marketing.
-
LOGICA MS
- Marketing Assistant for the Microsoft Key Partner Manager, Paris France, trainee
Venette
2008 - 2008
• Field Marketing : Arranging internal and external communication & events, Commercial brochures, Intranet articles, promotional film production
• Strategic marketing: Benchmark, follow-up of the set objectives, assisting the development of new commercial businesses
-
HUDSON
- HR Junior Consultant, Dublin Ireland, Trainee
2007 - 2007
• Databases update, Resourcing candidates, Flyers design, Benchmark