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Pullman Paris Tour Eiffel
- Welcomer
2009 - 2010
Supervision and management of Team Members, Trainees
Application of standards and procedures - Improvement of room revenue
Hotel opening in February 2009
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Hilton Paris Tour Eiffel
- Receptionist / Shift Leader / Night Manager / Guest Relations Manager
2006 - 2008
Supervision and management of Team Members, Trainees
Coordination VIP guests, complaint handling
Application of standards and procedures - Improvement of room revenue
Daily closure, analysis of daily results
Hotel closing in December 2008
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Les Grandes Alpes
- Receptionist / Concierge (Training Period)
2004 - 2005
Credit check, City Ledgers management
Concierge supervisor
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Le Martinez 4*L
- Assistant Conference and Banqueting Operations Manager (Training period)
2004 - 2004
Managing team of 40 : head waiters, waiters, runners
In charge of catering for meals for more than 600 people