Mes compétences :
Communication
Marketing
Développement commercial
Vente
Business development
Management
Négociation
Entreprises
Expedia
- Team Leader DACH team
PARIS2015 - maintenantLead a team of 18 people covering the DACH region (Germany, Austria and Switzerland)
Monitor daily workload: set priorities, dispatch resources, escalate urgent cases
Ensure quantitative and qualitative performance targets are achieved by my team:
- Run daily performance reports (individual and team based)
- Monitor quality : perform monthly audits and identify areas of amelioration
Ensure continuous improvement by providing one to one coaching sessions, training on new tools, new processes
May 2015: participated to the launching of the new office in Philippines (3 weeks coaching the teams on site)
Expedia
- Lodging Partner Associate
PARIS2014 - 2014Hotel Partner Support
Property Assistant Coordinator team
HUB. Group
- Business Developer
2013 - 2014International communication group : brand design consultancy agency and audiovisual content lab
HUB. ID builds and develops growth strategies over the long term for international clients: product and packaging design, press and TV advertising campaigns, digital strategy, magazine conception and brand identity.
Unilever
- Assistant Product Manager Fruit d'Or pro-activ
Rueil-Malmaison2011 - 2012Operational monitoring of the brand:
- Created sales tools: sales pitch books, shop incentives
- Performed monthly analysis of key market indicators and competitors (Nielsen), web report (Google Analytics)
Contributed to the development of the media plan:
- Supervised press insertions, website activation and CRM program and organized specific events dedicated to the mass market and healthcare professionals
Strand Palace Hotel Londres
- Front office
2009 - 2010
Apple Barcelone
- Sales
2008 - 2008. Gestion du service après-vente et de la relation client
. Télévente de produits Apple
Majeure Entrepreneuriat
Cours de Marketing suivis:
Stratégie Marketing/ Etudes Marketing/ Business Planning/ Marketing tendance/ Marketing et développement durable/ Marketing des 0-25 ans/ Marketing culturel/ Marketing du sport