Nicolas DUONG


En résumé

Mes compétences :
système d'information


  • LVMH - Head of Demand Management

    Paris 2012 - maintenant Au sein de la branche Parfums (LVMH Fragrance Brands: Givenchy, Kenzo, Fendi, etc)
     Piloter d’un point de vue opérationnel la disponibilité produit au plus près des besoins court terme (M à M+2) des marchés et des filiales,
     Etre l’interface entre les prévisions et l’industrie (Planification et Développement) pour le court terme (M à M+2) et les lancements produits,
     Piloter et coordonner les réunions Points Opérations avec les équipes Prévisions et les opérations,
     Organiser, structurer et assurer la mise en place des outils nécessaires pour garantir une GDD performante,
     Animer la performance stocks/service client via KPI (OoS, OTIF),
     Propose les analyses de progrès à engager et en assurer le suivi,
     Assurer le management de l’équipe de la gestion de la demande et contribuer à l’évolution de ses collaborateurs.
  • Philips Amsterdam - Europe Planning & Allocation Manager

    2009 - 2012 As Planning Manager, I am responsible for the Sales, Inventory and Operational Planning for the Television category in Europe. Key areas of responsibility are:
     Review sales plan regarding countries demand and supply constraint information
     Allocate products per location regarding BU policies and markets situation
     Monitor inventory levels and actively steer corrective action with regards to slow moving and obsolete stocks
     Act as first point of contact for the factories in Europe
     Give planning guideline messages to the sales organizations regarding supply constraint and opportunities
     Manage phase-in and phase-out process with all stakeholders
     Support the new Planning & Allocation tool installation and configuration (SAP APO SNP)
     Represent BU Television on IT projects discussion for systems improvement

    Planning Tools : SAP (R3, BW, APO),Cognos (GPT), Microsoft Office
    IT projects discussion for systems improvement
  • Philips Consumer Lifestyle - Demand Planner Manager France

    Suresnes 2008 - 2009 My key areas of responsibility were:
     Generate, enrich, and validate NSO demand plans with all stakeholders
     Prepare long term base plan and maintain seasonal pattern and trend analysis
     Adjust plan for relevant benchmark, sales out information, control channel inventory and operationally manage orders versus demand plan, availability issues and allocation process with KAM in case of product shortages
     Manage logistically phase-in and phase-out process
     Actively review and maintain the SO demand forecast in the APO DP / GPT systems
     Communicate reports about availability of products
     Contribute to maximize Customer Service Level
     Monitor inventory levels and actively steer corrective action with regards to slow moving and obsolete stocks
     Plan and drive execution of putting in place new planning tools and reporting in order to optimize process and communication (France and Europe Area)

    Planning Tools : SAP (R3, BW, APO),Cognos (GPT), Novaview, Microsoft Office
  • Danone Eaux France - Demand Planner

    Paris 2004 - 2004 DEF is the French Bottled Water division (Evian, Volvic, Badoit) in the “Groupe Danone”. The different missions that I had in the Supply Chain Department were:
     Support the new forecast tool installation and configuration (SAP APO DP) in order to get reliable sales forecast for 18 months in a detail level Product (200 SKU) – Customer (28 Distribution Centers) – Week. These Sales Forecasts are defined with statistics models and events (marketing, weather, speculation, stock strategy…) adjusted by the users
     User training
     Define new operational process for sales forecast
     Communicate sales forecast with other departments (Finance, Marketing, Sales, Supply Chain) to be used for manufacturing plan and marketing budget allocation

    Forecast Tools : SAP(DP, APO), Microstrategy (DSS), Cognos (DSS), Microsoft Office
    y (DSS), Cognos (DSS), Office
  • Danone Eaux France - IT Manager for Sales Force Team

    Paris 2004 - 2004 Microstrategy, Cognos Powerplay
  • Alcatel Lucent France - 2G Master Planner

    Paris 2004 - 2008 Alcatel-Lucent is the fastest Growing 2G and 3G equipments supplier with 173 GSM customers in 93 countries. I used to manage 2G equipments products planning for all countries. My job missions were:
     Be responsible for the overall demand supply balancing process and evolution of planning systems
     Organize with suppliers, factories and industrial team the monthly/weekly Supply Plan
     Review with the local procurement organization the potential issues and take relevant actions
     Ensure global product data integrity and consistency of all Planning tools

    Planning Tools : SAP (R3, BW), i2(DP,MP), Microsoft Office
  • Interpack - IT Trainee

    Le Torquesne 2003 - 2003 Interpack S.A. is a cosmetic company with a net sales of 9 M€ in 2002 and 80 employees.

    My mission was to install and configure an ERP solution (AG2L Industria) with the following steps : analysis of the global process, plannification of the project, definition of a new production process, configuration of the ERP solution, test, user training.
  • Renault Sandouville - Production line worker trainee

    Boulogne-Billancourt 2001 - 2001 This training period in Renault top of the line’s car production manufacturing (Laguna, Espace, Vel Satis) gave me the first approach of the manufacturing environment.



    Paris 2010 - 2011 La certification CPIM est une reconnaissance internationale de compétence en gestion de la production et des stocks décernée par l’APICS. Le titre CPIM s’obtient après avoir réussi les examens des modules suivants : Basics of SCM, Detailed Scheduling and Planning, Execution and Control of Operations, Master Planning of Resources, Strategic Management of Resources.
  • Ecole Des Mines

    Nantes 2000 - 2004 OMTI - Organisation et Management des Technologies de l'Information

    Ecole des Mines de Nantes : School of Engineering (Master’s Degree)
  • Lycée Charlemagne

    Paris 1999 - 2000 Prépa Math Sup
  • Lycée Eugene Delacroix

    Drancy 1996 - 1999 Bac Scientifique - Mention bien