Entrepreneur
Extensive experience on IT transformation projects
Mes compétences :
Outsourcing
SSII
Key Account Manager
SAP
Risk Management
Big Data and Analytics
Sales Process
Cloud computing
International business development
Entreprises
HP
- Account Executive
Courtaboeuf 2009 - 2015Managed the account in terms of outsourcing contracts, the P&L and the client satisfaction
Elaborated the business development strategy to increase HP SOW # Established relationships with members of senior management at the client to understand their challenges and their priorities
Linked the HP offerings (Apps,
Cloud, IM & A, Security, Mobility) and the client issues # Profit Center: EUR 15 million # Industry : Oil&Gas,
Telecom
Electronic Data Systems
- Account Executive
Texas2008 - 2009Managed the account in terms of outsourcing contracts, the P&L and the client satisfaction
Elaborated the business development strategy to increase EDS share of wallet
Established relationships with members of senior management at the client to understand their challenges and their priorities
Linked the EDS offerings and the client issues
Profit Center: EUR 10 million
Industry : Telecom
Electronic Data Systems
- Service Delivery Executive
Texas2004 - 2008Optimized the SAP delivery organization for the outsourcing contract
Improved customer satisfaction (reengagement for a 3 year contract)
Increased EDS footprint with additionnal scopes
Profit Center: 9 M EUR
People: 25 people (Hotline, Level 1 & 2 support)
Industry : Telecom
Electronic Data Systems
- Service Delivery Manager
Texas2003 - 2004People manager : 15 engineers
Budget: EUR 1.5 million
Lead the implementation of the outsourcing contract for business operations (customer management, billing, payment) and the transformation project for the administration system solution
Industry : Telecom
Electronic Data Systems
- Head of system administration solutions
Texas1999 - 2003People manager : 10 engineers
Budget EUR 1.3 million
Lead the strategy and the implementation of « administration and supervision tools »
Pre-Sales activities
SIVA
- Consultant
1997 - 1999Setup the department of "System administration solution"
Pre-Sales activities
SY
- Network and system engineer
1993 - 1995Designed of architecture, audit and optimized systems for performance