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Nuance Communications
- Vice-President and General Manager, Northern Europe and Southern Africa (Paris, France)
LANNUX
2010 - maintenant
As Vice-President and General Manager, Northern Europe at Nuance, Scott is responsible for Nuance's Enterprise and Mobility business in the UK and Ireland, France, Benelux, the Nordics, Russia, the CIS and South Africa. Included in this region are some of Nuance's most important Handset, Telco, Utility, Financial and Public Sector customers.
Scott exceeded both his bookings and revenue targets in Financial years 2011 (1/10/11 - 30/9/11) and 2012 (1/10/11 - 30/9/12) as well as significantly growing the Enterprise business year-over-year.
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Nuance Communications
- Vice-President, Enterprise and Mobility Market Development (Paris, France)
LANNUX
2010 - 2010
* Reported to SVP and GM, Europe, Middle East and Africa (EMEA).
* Had responsibility for Sales Engineering, Field Marketing, Product Management and Channel Management in EMEA.
* Had responsibility for Nuance Mobile Care (NMC) sales in EMEA.
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RealNetworks
- Vice-President, Market Development (Paris, France)
Seattle
2009 - 2010
Reported to VP, Global Product Management and marketing
* Had Responsibility for EMEA B-2-B marketing and product strategy
* Successes included implementation of new product management and governance processes.
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Nortel
- Vice-President et General Manager, WiMAX (Paris, France)
Toronto
2008 - 2009
* Reported to the President, Carrier Networks (annual revenue ~ $5B USD)
* Had responsibility for full P&L of emerging wireless business with revenue of ~$100M in 2008, > $250M in 2009 and > $450M in 2010. The WiMAX business is B-to-B and is comprised of highly technical products including radio access, IP core, VoIP, routing and switching, security, policy, applications and advanced professional services, that are sold as part of a complex solution sale.
* Managed team of > 400 R&D staff located in Canada, the US, Israel, France and China
* Closed strategic technology & supply partnership with Israeli company Alvarion in June, 2008.
* Secured key WiMAX wins in 3Q08: Comstar (Russia), Turk Telecom (Turkey), Fairpoint (USA)
* Delivered three new products in 2H08: 1) ASN gateway, 2) 802.16e BTS, 3) 802.16d BTS.
* Successfully exited WiMAX business in 3 months following corporate decision and the filing of Chapter 11 in the USA, CCAA in Canada and Administration in the UK/EU.
* Closed business 30% ahead of budget including all staff reductions, contract closures, asset transfer/sales/write downs, divestitures and supplier contract closures.
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Nortel
- Vice-President and Chief Marketing Officer, Carrier Networks (Dallas, TX, USA)
Toronto
2006 - 2008
* Reported to the President, Carrier Networks (rev. ~$5B USD) with dotted line to corporate CMO
* Had the role of spokesperson, or “Chief Evangelist”, for Carrier Networks on a global basis.
* Had responsibility to develop and drive the global marketing strategy and programs into Carriers, across all GEOs, including all aspects of strategic planning, pricing, product marketing, media and analyst relations, branding, events and market intelligence with an international team of > 80 people.
* Product/solution segments included GSM, CDMA, UMTS, VoIP, IMS, Applications, WiMAX and LTE with a focus on optimizing cost structure and driving new revenue models, including specific focus on “buy vs. host” in the enterprise, carrier hosted Unified Communications, carrier hosted VoIP, hosted SIP lines, digital media and revenue sharing.
* External successes included: 1) a 2% share gain in two mature businesses: CDMA and VoIP, 2) a significantly improved external perception of Nortel’s “start-up” Next Gen wireless/4G offering, including the #1 ranking in external media signal for LTE in 1H08, and 3) the launch of Nortel’s first carrier hosted solution targeted at SMBs, which included VoIP, switching and routing and UC.
* Key customers included: Vodafone, Orange, Bouygues, AT&T, Verizon, T-Mobile, Sprint, Telefonica (including O2 and Eurotel Czech), CHT, CMCC, CUTC, China Telecom, Telstra, Mobilkom.
* Internal successes included: 1) the complete overhaul of the carrier marketing organization to professionalize the function, 2) the creation of a detailed marketing playbook, 3) the reorientation of the marketing material and focus around addressing the carrier pain points (eg. How to reach the enterprise) and 4) a 40% savings in SG&A to deliver required output/ROMI.
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Nortel
- Vice-President, EMEA Business Operations (Maidenhead, UK)
Toronto
2006 - 2006
* Reported to the President - Europe, Middle East and Africa (annual revenue ~ $3B USD)
* Had responsibility for the day-to-day management of the EMEA President’s office
* Worked closely with the President to drive the 2006 P&L that ensured: 1) revenue growth faster than market (6% vs 5%), 2) increased yr-over-yr revenue/head ($2373M vs $2143M), 3) increased yr-over-yr contribution ($767M vs $688M) and 4) reduced yr-over-yr SG&A/head (7.9% vs 8.5%).
* Defined the 3 year strategic plan for EMEA including market investment and in-organic growth
* Drove Sales Force Effectiveness initiatives including introduction of CRM tool “Salesforce.com”
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Nortel
- Vice-President, Wireless, EMEA (Paris, France)
Toronto
2004 - 2005
* Had responsibility for all aspects of the GSM, GSMR and UMTS business in EMEA and Asia. Key responsibilities included: 1) P&L ownership for EMEA, 2) product marketing, 3) business development, 4) product management/roadmap for GSM, GSMR and UMTS portfolio (including partnerships) in EMEA, and 5) complete bid operations for RFQ responses and deal approval in EMEA and Asia. EMEA was the largest regional revenue for GSM/UMTS in Nortel (>$1.3B) and the GSM/UMTS business was Nortel’s largest (>$3.2B) of four businesses
* Managed and restructured an international staff of over 125 technical & business engineers ranging from new grad to very senior professionals. The staff were located across the UK, France, Germany, Italy, Spain, Russia, Poland, Israel, India, Slovakia, Czech, UAE, Japan, Korea, Thailand & China
* Key successes included: 1) dramatic increase in UMTS market share (8% to 15%) driven by key pan-EMEA customers such as Vodafone, T-Mobile, O2, Orange and Hutchison, 2) incremental UMTS footprint with Orange in Poland and Slovakia, 3) Nortel’s first GSM penetration into the Indian market with BSNL (>$500M), 4) successful completion and employee transfer for the Nortel/LG joint venture in the Korean market and 5) 60% market share in GSMR
* Key challenges included prioritizing product/feature and content/roadmap across the entire GSM/UMTS EMEA customer base within the constraints of the defined global R&D budget. The portfolio included the GSM/UMTS BTS, BSC/RNC, R4 core, SGSN, GGSN & OMC.
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Nortel
- Director, UMTS Product Marketing (Paris, France)
Toronto
2000 - 2004
* Managed international staff of 40 people with global responsibility for UMTS product marketing and EMEA product management across UK, France, Spain, Portugal, Italy, Israel & Germany
* Responsible for defining and articulating UMTS product differentiators across the systems and sub-system elements and driving marketing programs and collaterals globally.
* Responsible for managing UMTS P&L in EMEA, communication of the UMTS PoR globally to customers and product roadmap definition in EMEA for the UMTS product line, which included all elements of the access, core and OA&M as well as all system level and 3rd party (e.g. handsets, OSS/BSS) elements. UMTS was Nortel’s largest single investment between 2002-2004
* Key successes – key member of the team that built UMTS from the ground up and captured key multi-million dollar UMTS contracts with Vodafone (Spain, Italy, Portugal, UK), O2 (UK, Germany, Ireland), T-Mobile (Germany, UK, Austria), Orange (France), Partner (Orange) in Israel, AT&T Wireless (now Cingular) in USA as well as several other UMTS contracts globally.
* Supported a number of technology and process trials in China with the MII
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Nortel
- Director, Wireless Business Development, ANZ (Melbourne, Australia)
Toronto
1999 - 2000
* Managed team with responsibility for Wireless (GSM & CDMA) P&L in Australia & NZ
* Led team to victory in landmark GSM/GPRS contract with Telstra that resulted in Nortel overlaying a GSM/GPRS system over an existing Ericsson supplied GSM network in Victoria
* Managed product and P&L for $400M CDMA contract with Telstra for nationwide deployment
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Nortel
- Senior Manager, Wireless Business Development, ASEAN (Singapore)
Toronto
1997 - 1998
* Managed wireless sales team with responsibility for delivering P&L for sales in Asia South Pacific
* Exceeded order/revenue targets ($50M vs. $25M and $50M vs. $15M)
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Nortel
- Manager, GSM Marketing and Technical Sales Support (Paris, France)
Toronto
1994 - 1997
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Nortel
- Systems Engineer, Wireless (Toronto, Canada)
Toronto
1992 - 1994
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IBM
- Test Engineer, Power Systems (Toronto, Canada)
Bois-Colombes
1990 - 1991
