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Sergio POLATIAN

En résumé

Mes compétences :
Incentives
Management
International sales
Project Management
P&L management
Market analysis
Marketing management
Negotiation
Marketing
Sales
Automotive
Strategic marketing
Presentations
Sales and marketing strategy
Change management
Business
Automobile

Entreprises

  • RENAULT France (DCF: Direction Commerciale France) - Key Account Manager

    2015 - maintenant - Main contact for each one of my client portfolio/big account in its relationship with RENAULT (full scope, from sales to after sales, short-term rental ...)
    - Manage Renault's commercial response to call for tenders. Thus, prospect, negotiate and implement national protocols tailored-made for our customers
    - Management of business results and related VME/FME (marketing expenses)
    - Ensure the nationwide implementation of all framework agreements (from the distribution network to lenders).
  • RENAULT Headquaters - EXECUTIVE SECRETARY TO AMERICA Region CHAIRMAN & SENIOR VICE PRESIDENT

    2014 - 2015 Member of the COMEX of the Business Unit Renault Americas (Ar, Br, Co, Mx and importers)

    - Business unit (417’000 new cars) global organization: COMEX agendas, meeting material validation and improvement, follow-up of reports and decisions. Prepare presentations (Operations Monthly Performance, Quarterly Review …) to the CEO.
    - Sales & Marketing: contribute to Alliance Revenue Optimization Program, Monthly Landing, Pre-PM & PM, Strategic files (Mexico growth and Importers revival plan), Business Review, Alliance Synergies process for the BU (>100M€); BU Risks Evaluation. Also, Free Cash Flow landing, Top management seminars …
    - Contribute to the alignment of employees, management and partners to achieve the performance objectives.
  • RENAULT Parts SALES & MARKETING - COMMERCIAL ACTIONS MANAGER (@FRANCE)

    2012 - 2014 Steer and follow up the business of After-Sales Parts, Worldwide scope

    - Build the Budget and Three Year Plan for the A/S Worldwide with stakeholders and business units. Analyze the impact of commercial policy, exogenous effects … on KPIs.
    - Business expert for After Sales on: commercial policy and distribution incentives (define the general guidelines, training Country Head of A/S marketing …), global industry forecast and selling in/out commercial campaigns.
    - Project manager Drive to X% of COP / Business Development 2014-2016: network service capacity for Argentina, Brazil, Morocco, Algeria, China, India and Russia
  • RENAULT ENGINEERING - HEAD OF EUROPEAN SERVICES HUB (@ROMANIA)

    2010 - 2012 Expatriated. Deputy to the After-Sales Director (230 employees) and Head of the European Services HUB (64 employees) managing three platforms providing services directly to the distribution network.

    - Technical Assistance Platform (34 employees): Management of 42’000 assistance applications per year from 5 different European Networks.
    - Warranty Platform (24 employees): 440'000 warranty claims treatment per year (€ 160M) for 14 different European countries.
    - Asia-Africa Importers Hub (6 employees): Provide technical assistance, warranty, recall campaign roll out and product quality follow up services to 20 importers.
  • RENAULT ENGINEERING After-Sales CORPORATE - PROJECT MANAGER

    2009 - 2010 - Optimization of the 16 Network Services HUBs in Europe (€X million in savings). Study synergies with NISSAN. Roll out a service center for European Networks. Study of RFI and RFQ grouping for European markets.
  • RENAULT ENGINEERING After-Sales CORPORATE - PROJECT MANAGER

    2007 - 2009 - Implement the A/S Engineering Hubs in Korea, Romania & Brazil (total headcount 18). Obtain skills certifications and assure operations according to QCD commitments.
  • RENAULT ENGINEERING After-Sales CORPORATE - PROCESS ROLL OUT (@FRANCE)

    2005 - 2007 - Roll out and follow up the new assistance process and conduct performance audit for European, American and one Asian country
  • Peugeot - PEUGEOT MARKETING CORPORATE: CRM PROJECTS (@FRANCE)

    Paris 2004 - 2004 - Contribute to the new strategy of CRM for Peugeot Champs Elysses and customer contact points with the Brand
  • ExxonMobil - EXXON MOBIL CAMPANA REFINERY: JUNIOR ENGINEER (@ARGENTINA)

    Notre-Dame de Gravenchon 2003 - 2003 - Contribute to performance improvement of the maintenance department for the main ExxonMobil refinery in Argentina.
  • COSURINVEST - COSURINVEST (consulting): CONSULTANT ENGINEER (@ARGENTINA)

    2002 - 2002 - Use of LPG by fleets: prepare the business case for companies negotiation with the State

Formations

  • HEC

    Jouy En Josas 2014 - 2015 HEC Executive Education, en-cours

    Honors (17,9 /20)
  • ESSEC Business School

    Cergy Pontoise 2003 - 2004 - Mention Bien
    - Excellence Scholarship from the French Government
    - Honors
  • Instituto Tecnológico De Buenos Aires ITBA

    Buenos Aires 1997 - 2002 - Highest Honors
    - Double degree with Ecole Polytechnique and Mines. Best Engineering School in Argentina.

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