-
Amorino Nevada
- Manager
2016 - maintenant
-
Horwath HTL
- Chargée d'études
Paris
2015 - 2016
- Stage de 6 mois de Master
- Rédaction de réponse d'appel d'offre
- Elaboration de propositions
- Production d'études d'opportunité, de marché, de faisabilité
- Elaboration de performances financières prévisionnelles
- Étude de terrain et inspection de sites
- Entretiens avec acteurs clé du projet
- Réunions de comité technique et comité de pilotage
-
Amadeus IT Group
- Product Development Consultancy Project
2015 - 2015
Projet Consulting International de 3 mois en développement Produit:
- Étude de marché
- Identification options
- Analyses & Classement des options
- Recommendation
- Plan d'exécution
- Prévision financière
-
Intercontinental Hotels Group
- Maitre d'Hôtel
Atlanta
2014 - 2014
- Contrat Saisonnier de 3 mois
- Brasserie "Les Fenêtres"
- Capacité Terrasse de 150 places et salle intérieure de 50 places
- 400 couverts/jour
- Chef Exécutif: Lionel Levy
-
Marriott International
- Junior Operations Manager
2012 - 2014
Al Bustan Palace, A Ritz-Carlton Hotel, Muscat, Oman
* Manage All Day Dining Restaurant, 200 seats, 600 daily covers ;
* Ensure smooth functioning of operation and guest's satisfaction ;
* In charge of business forecast and schedule of 25 team members ;
* Monitor attendance, payroll, overtime and vacations plan ;
* 100% Employee Engagement Survey for outlet in 2012 and 2013 ;
* 61.6% vs 60.0% Goal, Overall Guest Satisfaction Score for outlet in 2013
* Assist banquet events up to 1000 guests (weddings, Iftar dinners, offsite catering)
* Completion of 120 hour Formation in Catering & Conference Services (leads, site inspections, proposals, contracts, client meetings, execution, billing, follow up)
-
Hilton Worldwide
- Restaurant Manager
Puteaux
2012 - 2012
Hilton Hotel, Trader Vic's, Doha, Qatar
* Part of the Hilton Hotel Doha Pre-opening Team
;
* Establish annual Revenue Forecast and review Outlet Rolling Forecast ;
* Implement F&B outlet SOP
;
* Training, supervising, conducting performance reviews of 30 Team Members ;
* Responsible for scheduling, attendance report and payroll
;
* Collaborate with other hotel departments for smooth functioning of operations
;
* Coordinate Ladies Banquet Functions ;
* In charge of inventories and prepare Operating Equipment Budget
;
* Conduct Monthly Training Program with Team Members
;
* Blue Energy Committee Member
, Hilton Journey Ambassador ;
-
Trader Vic's LA Live, Los Angeles, USA
- General Manager
2010 - 2012
Manage Restaurant operations, floor supervision, guest relations ;
* In charge of recruiting, training, supervising, evaluating a team of 50 members ;
* Forecast Sales & Labor, handle FOH schedule, control labor cost ;
* Organize banquet events, booking, BEO, sequence of events, up to 500 guests ;
* Handle inventory, cost control and purchase of supplies & equipment ;
* Collaborate with Executive Chef in the creation of special occasion menus ;
* In charge of promotion, advertising for events, using social media ;
* Developed incentive program with local residence and hotel concierges ;
* Set up official sponsorship with LA Sparks and organize VIP cocktail receptions ;
* Coordinate offsite promotion events (USC campus, Thrillist, DineLA, LACA) ;
* Manage marketing program with LA Live & LA Inc. to reinforce exposure ;
-
Trader Vic's at Dinah's Garden Hotel, Palo Alto, USA
- Assistant Restaurant Manager
2008 - 2010
- Responsible for hiring, training and supervising staff
- Responsible of work schedules, shift organization and payroll
- In charge of event planning and organization: set up, staff, menus and budget
- Manage banking and daily cash flow
- In charge of promotion and marketing for special events
- In charge of cleanliness, orderliness and organization of the establishment
- Responsible of consolidating work team and improving staff competences resulting in better customer service and guest satisfaction
-
Disney
- Server Supervisor
Chessy
2007 - 2008
Les Chefs de France, EPCOT Center, Walt Disney World, Orlando
- Supervised 25 servers on the floor, 250 seats, 1000 covers a day
- Responsible of manager card in case of issue or mistake on POS
- In charge of checking servers sections, side works and duties
-
Murrieta's Steakhouse, Calgary, Canada
- Chef de rang
2006 - 2006
-
Lumiere, Vancouver, Canada
- Chef de rang
2005 - 2006
- Relais Gourmand, 5 Stars, 5 Diamond
-
Le Fripon Brasserie, Montreal, Canada
- Server
2005 - 2005
-
"On The Rock", Eden Rock Hotel, Saint Barthélemy, Caraïbes
- Chef de rang
2004 - 2005
- Relais & Chateaux
-
Les Lacustres, Estavayer-Le-Lac, Switzerland
- Server
2004 - 2004
-
Petit Paris, Edinburgh, Scotland
- Chef de rang
2003 - 2004
-
La Blainvillaise, Leamington Spa, England
- Assistant Manager
2001 - 2001
