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Solene DARTUS

KOTA KINABALU

En résumé

I'm a french travel consultant & guide in Kota Kinabalu (Borneo - Sabah state).

With over 4 years in Celio Company as a travel assistant and car fleet assistant, I have developed a high skill of team work and polyvalence.

My last experience within Kuoni group which is well known for its high level of service and luxury, and as a travel agent for them, I have gained a strong ability of welcoming, listening and getting results. My priority is the satisfaction of the guests and my passion for the destinations and the uses of up-to-date selling methods have helped me build them the best travels.

In the end of 2010, I decided to make a new experience and to travel by myself around Asia to develop my cultural knowledge of this continent. My travel took me to Malaysia, I really found the Malaysian’s culture amazing and enjoyed the treasure island of Borneo. After a few months there, I have decided to settle in Kota Kinabalu.


Mes compétences :
Amadeus
As400
Beginner
English
French
Gestour
Microsoft Office Word
Microsoft Word - Excel
Microsoft Word Excel
Spanish

Entreprises

  • NGO GAYATRI - Non certified teacher as a volunteer

    2011 - maintenant Teaching English for the second year infant class (kindergarden)
    Teaching mathematic for the second year infant class (kindergarden)
    Help for homework
    Recreational activities
    Sports activities
  • Kuoni France - Travel Agent

    Saint-Ouen cedex 2007 - 2010 Developed clients’ relationship via phone, email and letters
    Sales of tailor made travel
    Handled large number of incoming calls and emails, according to KPI’s
    Sold cancellation and repatriation insurance
    Sold packages holidays and tours
    Developed strong ability to negotiate and to achieve sales
    Up sell and cross sell
    Achieved monthly target constantly
    Billing and managing clients with Gestour
    Booking airlines and hotels with AS400
  • Celio - Travel Assistant

    Saint Ouen 2002 - 2006 Booking airlines and hotels
    Negotiate tariff with partners for Celio
    Organization of national and international conferences for Celio
    Classification of paper’s files

Formations

Réseau

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