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VOLVO GROUP
- VPS Facilitator
2014 - maintenant
I'm working for Group Trucks Sales. I'm part of Europe South Sales Process&IT team.
I'm responsible for Volvo Production System@Workshop implementation in France as VPS facilitator.
I'm 44 with 20 years working experience mainly in Retail, Training and Dealer Process improvement including 14 years in Volvo group (Renault Trucks and Volvo Trucks commercial organization).
I'm based in Lyon in France
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Renault Trucks
- Network operational development
Saint-Priest France
2007 - 2009
responsible for developing customer’s and Dealer’s oriented methodologies and providing to our MC in Europe support in the implementation of Renault Trucks After-Sales methods and Standards.
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Renault Trucks
- Formatrice-conceptrice
Saint-Priest France
2004 - 2007
Gestion de multi projets de formation
Former des formateurs
domaines activités: Management, technique de vente, relation client
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Renault Trucks
- Formatrice (réseau internationnal)
Saint-Priest France
2001 - 2004
Animation de formation réseau en relation client, management et technique de vente(Europe et International)
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Renault SA
- Conseillère commerciale
1994 - 1998
