FUNCTIONAL SKILLS
Develop business cases for IT solutions that support business strategies and plans
Identify opportunities within an IT context to generate value to the business
Ensure that business requirements serve as a basis for the development and implementation of harmonized IT strategies, plans and projects
Identify and communicate the need for change management activities
Collaborate in the evaluation and preparation of the business readiness in regard to business changes introduced by IT implementations.
Ensure alignment and prioritization of business client requirements and translate those requirements into IT investment plans based on business roadmaps;
Highlight IT system usage deficiencies as well as new technology trends to optimize the system usage and related improvements to the business.
Functional Analysis & Support for Business
TECHNICAL SKILLS
Experience supporting critical business applications in a production
Environment
Ability to perform standard application unit testing and debugging
strong knowledge of the job functions of client groups
RDMS, Siebel (Preferably version 8.1.1), Siebel Tools, Oracle PL/SQL,
TOAD preferred;
Performance tuning;
Executing and debugging various components, Object Managers, EIM, EAI;
Expertise in Repository management and code migrations;
Siebel Workflow deployments;
Siebel Document Server and Correspondence templates management Siebel eMail Marketing server;
Siebel Administration (including enterprise and server configuration and performance optimization);
Siebel report server administration using BI Publisher;
5 years’ experience working with Oracle Siebel
3 years’ experience working with Oracle OBIEE
RDBMS ORACLE SKILLS
Configuring CBO Oracle pour SIEBEL APPLICATION
Tuning Oracle Process
Managing Oracle dataBase for Application Support
Administration and Install Mongo DataBase
Migrating de Version Oracle 10g - > 11g
PL/SQL (development of oracle packages and script development)
Provides feedback on performance reviews;
WEB SERVER SKILLS
Configuring / Install IIS pour CRM Siebel
Configuring / Install Oracle 10-11 Web Server
Configuring Siteminder
Knowledge of configuring LDAP/Active Directory for user authentication
Support Web Server
SYSTÈM SKILLS Serveur Windows / Unix / IIS /Linux / Apache Serveur
Scripting
o (SH/ VBS / CMD), Vbs, eScript / Java /Vb
$Univers, Hobbit, Sopra, CFT , SSO, Siteminder
Installation & paramétrage • Administration Réseaux
SMS, Banyan Vines, Windows Servers
Quality Center Mercury – Mantis
Cluster Veritas / Cluster Redhat – BIG IP F5
MQ Series
Load Runner
Oracle Application Test Suite
Mes compétences :
Microsoft Windows Server
SQL
Linux
ITIL
Gestion de projet
Informatique