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Anas OURIAGLI

PARIS

En résumé

After 9 years (from 1996 to 2004) as a business controller for major telecom operators (Orange, Neuf Telecom), I specialized as a Information and Technology (IT) consultant in business intelligence, enterprise resource planning and customer relationship management. Since 2005, I have done many consulting missions with success for large and middle companies in banking (BNP Paribas), telecoms (SFR, Tunisie Telecom, NRJ Mobile, C2I2T, etc) and medias (M6). In France, Morocco and Tunisia.

Mes compétences :
Hyperion Planning
Business Objects
Essbase
Business Intelligence
Hyperion EPM
CRM
IT Project & Program Management
IT Recruitment
Process Engineering
Credit Management
Corporate Finance
Budget Process
Budget Forecasts

Entreprises

  • For several IT consulting companies - Senior IT Consultant (BI / ERP / CRM)

    2005 - maintenant Most representative consulting missions :

    2011 - 2013 : Business Solutions Center
    Assisting the project owner for Oracle EPM's implementation (Planning, Essbase, Financial Report Studio) in all the entities (1500 users around the world).

    2011 (4 months) : Tunisie Telecom / IT Department in Tunisia
    Project manager to define selfcare web's specifications.

    2010 : SFR / Innovation Department
    Assisting the project owner for integrating Yseop's solution in artificial intelligence to assist customer relationship service for writing answers to client complaints.

    2008 - 2009 : C2I2T / IT Departement in Morocco
    Project manager to help the IT department for reducing costs and, at the same time, keep the right level of IT capacity for business units.

    2007 : Index Multimedia / Customer Relationship Department
    Assisting the project owner for doing a re-engineering of the business processes for a part of the customer service.

    2005 - 2006 : NRJ Mobile / Customer Relationship Department
    Project owner for defining the business processes and specifications of IT tools for all the customer service.

  • For several telecom operators (Orange, Neuf Telecom) - Business Controller

    1996 - 2004 2003 - 2004 : Neuf Telecom / Financial Department
    Business controller for client credit management on all the markets (retail, BtoB and wholesale).

    2000 - 2002 : Orange Business Services / Financial Department
    Business controller for commercial costs (mobile phones and pay sellers) on BtoB market.

    1996 - 2000 : Orange Business Services / Financial Department
    Business controller for sales of mobile phones on BtoB market.

Formations

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